My feed
Premium

Please
or
to access all these features

AIBU?

DO NOT USE THIS WEBSITE - I have been scammed

192 replies

ihavebeenscammed · 15/03/2014 10:48

Aghhhhhhh so angry.

Needed to renew DD's passport, googled the passport website and clicked on the following link

uk-passport.net/

Was in a rush and filled out the form for a renewal for under 16, and put my credit card details in for 46 passport fee.

Form came back completed in the post a few days later and I took it to the post office with the photos and did check and send, paid again but didn't think anything of it as a message came up when I put my credit card details on the site saying they wouldn't charge my card until the form was submitted.

Anyway turns out it is a total scam, they are not related to the passport office and are just charging you the fee simply to send you out the form you complete online. I realised when checking my credit card bill and saw I had paid twice, once the fee to uk-passport.net and once the check and send fee so rang to find out.

There actually is a disclaimer at the top of the site saying they are unconnected to the passport office, but I didn't notice this. I feel such a fool as am normally so careful about this stuff but was in a rush needed to get a passport quickly.

The guy at the passport office said I was lucky I had done check and send as people have sent their forms back thinking they have paid but then they get delayed as they haven't actually paid and people have missed their holiday he said loads of people are getting sucked into this.

They can't shut this site down, and apparently they are doing the same with DVLA applications and other.

My credit card company are disputing the transcation for me so hopefully I will get the money back they were also aware of the site and have had lots of customers have the same problem.

So Mad!!!!!!

OP posts:
Report
AnyFucker · 16/03/2014 19:38

this happened to me with applying for the EHIC card last year

it's not a scam as such as you still get what you applied for

it's just you get charged by some shyster company for doig what you could do for yourself free of charge

don't feel a dick, I am well savvy and I still succumbed due to being short of time and just going to the top of google list

it happens

Report
AnyFucker · 16/03/2014 19:43

oops, I missed the bunfight on the middle pages

silly me, in a rush and all that Wink

Report
TalkinPeace · 16/03/2014 19:55

OP
The website you used is owned by
Webfusion Limited
it has several directors
the one you should be interested in is
Matthew Stephen Mansell born in July 1976 and the director of 18 similar companies and ceased director of 12 more
the company at the centre of the business is
Mesh Digital Limited
which has two addresses

*NOTE: MNHQ have edited this post to remove the personal addresses listed. Even though this information is searchable, we don't feel it's appropriate for it to be listed here.

Report
Ihavebeenscammed · 16/03/2014 20:16

Thanks TalkinPeace.

I ruled out getting money back from company Jumbled as they sent me the form and I used it and have the passport now. I think I would have had to have cancelled straight away, as I have basically used their "service" (??!! if you can call it that).

Credit card company are hopefully about disputing payment so will see.

To be honest I feel like I got off lightly after reading the thread about the poster whose DH paid £5k for non existent machinery (although that really was a scam...!!!)

OP posts:
Report
kim147 · 16/03/2014 20:17

This reply has been deleted

Message withdrawn at poster's request.

kim147 · 16/03/2014 20:21

This reply has been deleted

Message withdrawn at poster's request.

TalkinPeace · 16/03/2014 20:32

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

kim147 · 16/03/2014 20:36

This reply has been deleted

Message withdrawn at poster's request.

TalkinPeace · 16/03/2014 20:42

only if consumers are willing to be shat on
once the backlash starts it will be HUGE

credit cards got hit about ten years ago
debit cards last year

google and all search ads are in the firing line

Report
littleballerina · 16/03/2014 20:44

Dp fell for the dvla one. Luckily he managed to get his money back.

Report
scottishmummy · 17/03/2014 07:03

Talkin -your posts on this thread are disgusting
You've published man home address and encouraged people to harrass him
Shocking and disproportionate response

Report
BumPotato · 17/03/2014 07:29

I fell for the DVLA one.

Talkin has only posted details which are already searchable. These people are making millions providing a "service" no one needs.

Report
digerd · 17/03/2014 07:34

It happened to me too in January, but only occurred to me it might be a scam of sorts so told my daughter after speaking on the phone to the real passport office who knew about these websites.
I did request a refund on this particular site and received an e-mail that this had been done.
On my bank statement for Jan and Feb there was no transaction at all regarding this.
I did cancel my card immediately though.

Report
SabrinaMulhollandJjones · 17/03/2014 07:35

he pays a LOT of money to google adwords ( my maths say £1000 a day)

Wow. I just googled 'renew passport'. The scam website was the top search result - above the government's site.

On other search engines like Bing - the government's site is the top search result.

Well dodgy, Google....

Report
digerd · 17/03/2014 07:38

Mine too which surprised /shocked me/ Angry

Report
Feenie · 17/03/2014 08:02

But hey, let's just take a moment to feel sorry for one if the directors who set up said companies solely to prey on oeople who are misled into thinking they are legit - poor poor guy Hmm

Report
Trills · 17/03/2014 08:28

blog.moneysavingexpert.com/2011/10/21/a-blog-in-support-of-stupid-peoples-rights-probably-the-most-important-blog-ive-ever-written/

Even if the "naughty people" (not using the word "scammers") are only preying on stupid people, it's still wrong.

Report
Stinklebell · 17/03/2014 08:34

Half the parents of DD's year 6 class last year fell for the EHIC one when we were applying for their year 6 residential.

It was top of the list when you Googled EHIC so it's easily done. I notice on the proper site there's a big red warning so I imagine lots of people have been caught out with it

Report
bragmatic · 17/03/2014 08:48

OK, they're not scammers. They're just fuckers. Better?

Report
SabrinaMulhollandJjones · 17/03/2014 10:22

This is actually enough to stop me using google as my 'go to' search engine.

Bye bye google.

Report
Pobblewhohasnotoes · 17/03/2014 11:00

Martin Lewis is talking about this on this morning right now. Has he been reading mn?

Report
AnyFucker · 17/03/2014 12:20

strange coincidence, eh

Report

Newsletters you might like

Discover Exclusive Savings!

Sign up to our Money Saver newsletter now and receive exclusive deals and hot tips on where to find the biggest online bargains, tailored just for Mumsnetters.

Log in to update your newsletter preferences.

You've subscribed!

Parent-Approved Gems Await!

Subscribe to our weekly Swears By newsletter and receive handpicked recommendations for parents, by parents, every Sunday.

Log in to update your newsletter preferences.

You've subscribed!

BertieBotts · 17/03/2014 12:21

You'll have exactly the same problem on any other search engine Sabrina. Try bing, yahoo, ask, I expect they'll all throw up these dodgy sites.

Report
BertieBotts · 17/03/2014 12:22

I get the official one as #1 result on google but I suspect that's because I'm not in the UK.

Report
diddl · 17/03/2014 12:36

That's interesting Bertie.

I also get the GOV one first and am outside UK.

Report
Please create an account

To comment on this thread you need to create a Mumsnet account.