I'm interested in getting some opinions and some 'what would you do?' responses to this...
My DH bought a fairly expensive pair of work shoes (about £120) at the weekend from a well known shoe shop. Last night he started to wear them in around the house and after about half an hour I started to notice big scratches, chips and splinters out of our wooden floor. On closer inspection of the shoes, two nails in the sole were still slightly protruding.
My DH and I are actually pretty devestated by the complete mess the shoes have made of our floor as we only had it done about a 18 months ago and it cost us a small fortune. The floorboards are stained so where the scratches and chips are is really obvious.
DH is going to contact the company and try and get them to pay for the damage. Has anyone got experience of this? What are our chances of getting some kind of compensation? We reckon the damage to the floor is around about £500.