On thursday next when it was very windy, dh van alarm went off. It is on the drive. Dh goes out to the van and it has a tile on the bonnet, and a smashed window screen. There is also a tile on the garden of next doors house.
Two tiles has fallen off next doors roof.
Dh went next door and informed the lady (elderly lady) who was very apologetic and said she would contact her landlady ( a family friend of hers) straightaway.
Dh left his details with the lady next door.
Landlady rang about half hour later and said to dh that she would contact her insurance first thing in the morning.
Next morning, a roofer arrived and confirmed that the tiles were from next door and had come off due to poor maintenance of the roof.
Landlady contacts dh to tell him that her insurance wont pay out as "its an act of god" and basically said its just unfortunate.
The window screen has been replaced at a cost of £250. We have had to pay for this.
Dh contacts the roofer to ask him to put in writing what he told dh so dh could take it further. The roofer refused and said he didnt want to get involved, and told dh that he had been paid "as a foreigner" for the job and basically hadnt been paid enough to deal with this.
The landlady next door has asked dh not to contact her further regarding this. She doesnt care that we are out of pocket, its just one of those things!
Are we being unreasonable to expect the landlady to pay for the damage or at least pay half?
I feel really angry about this.