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AIBU?

to remind you loyalty does not pay

31 replies

endlesstidying · 10/02/2014 10:41

Insurance is due for renewal and I got the letter this mornning. I've been with the same company for years and its always gone up quite a bit. This year it his £60 a month so finally I decided to ring up and ask for a discount.

After keeping me on the phone for ages they came back and offered £10. I asked if they mean monthly and they said no for the whole year. I lost my temper at this point and told them if this is what 5 years of loyal custom meant (not to add 20 years as a customer of their bank) I was taking my custom elsewhere. I was not polite.

I went to more than and was quoted nearly £350 less for exactly the same policy. Its a huge saving wish I'd switched years ago.

Feeling evangelical now so here to remind you loyalty does not pay when it comes to insurance. Switch your policy

OP posts:
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oldgrandmama · 10/02/2014 13:27

I switch insurances pretty well every year - gas boiler, house and contents, emergencies (electrical, water, plumbing etc.), cat insurance. I use one of those comparison websites (won't say which) but I now own six toy meercats! And yes, I find I can always do better than the current insurance premiums. It really is worth switching, if you can be bothered.

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AbbeyBartlet · 10/02/2014 13:50

Sorry OP I thought you had been rude to the one on the phone! Blush

You were right to get the info to the manager though - it is the only way to get it through to them!

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DeWe · 10/02/2014 14:30

But then you go back to the first insurance company and say "X has offered me so much. Can you match it?" Generally they will. Dh does this every year. Phones round to the best offer, and then goes back to our original one and they match (and very occasionally better)every time.

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RubberBullets · 10/02/2014 14:57

I don't give companies the opportunity to match. If they want my business then give me a decent quote to start with.

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Oodlesofoodles · 10/02/2014 15:48

Aa/RAC was £100 difference from being a new customer/renewing

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clio51 · 10/02/2014 15:54

Just got my car ins £327, just gone comparison site exactly same £176
Nether to say I won't be staying with them

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