I might BU to feel annoyed about this. Genuinely I'd like some views.
We have a service contract with British Gas. Over the years it's actually proved quite cost effective and generally the service has been good. For several years now we have mostly had the same man come out when needed.
About 3 weeks ago our dishwasher started leaking. Man came and said he'd try to get a part. Wasn't certain he'd be able to as its quite an old dishwasher. Fair enough. Yesterday he came with the part. DH and I were both out. But we are having building work done so the builders let him in.
The message left by the engineer is that although he got the part the dishwasher will still leak as the door is badly split (he already knew about the door) and so it poses a risk of electrocution; so he has effectively condemned it. And done something to do so it can't be used at all. I don't know what it is that he has done and neither does DH.
British Gas are now offering us 30 percent off a new dishwasher, bought from them - bringing the price down to ordinary high street prices it would seem.
Whilst I like our engineer and whilst I would want to know if our dishwasher was unsafe I don't feel they have the right to 'condemn' our property and render it unuseable without consultation.
Before I speak to them about this I'd like to canvass some views. DH isn't particularly bothered about it and just says if its not safe then we wouldn't want to use it anyway. And I do get that. But AIBU to be a bit annoyed?