I have just moved into a new property owned by a housing association. When we moved in they didn't have enough keys to give both me and dh one each. We were told they would get in touch when a new one had come in.
Today I received an envelope in the post with the key in it. Obviously it was sent to the adress the key was for with a helpful note saying:
"Dear Mr and Mrs Koothrapanties,
I have enclosed the spare front door key that was on order when you moved into the property. We appologise that it was not available when you moved in.
Kind regards,
Housing association employee."
Seriously?? How can you be that stupid?!