Well, in short wet the benefits system doesn't manage the fluctuating wage thing very well. Hence people end up firmly up shit creek. Zero hours contracts are a total con and a way to massage unemployment figures, I think. Yes you have found a job that says it will give you 18 hours a week, so you are no longer unemployed but actually some weeks you get far less and some far more (generally less) but it fluctuates enough to keep you on the books, give you fuck all in the way of rights and leaves you in a nightmare situation with regard to tax credits etc. Also very easy to get rid of a staff member if you keep them on zero hours.
The thing is so many have been arguing for so long, that you get a bit numb to it all and when someone doesn't see something that you view as totally self evident and obvious, you think 'really?! REALLY?!' but it doesn't help to say things like that, I know. That people can be in work, and still unable to provide enough money to feed their family and keep them warm at the same time, is so appalling in the UK in 2014 that quite a lot of people think it can't be true. They must be making bad choices, right? In some cases, yes, but I can't really blame people (who other sideline in the total shitfest that is generational poverty and how people choose to 'escape' from that etc). In quite a lot of cases, there's just nothing to cut back, there are no more savings to be made and the money in doesn't equal the money out and then it's food banks, and fuel vouchers or stealing or getting into terrible debt or eviction... I don't know the answers to it all. I'm having a really glum day and feeling really negative about it all and that's probably showing, but I'm pretty confident that demonizing people who use food banks and labeling them as idiots who make shit choices is probably not going to help.
Edwina Currie and the rest of her ilk can, quite frankly, suck my metaphorical dick.