I went round to my mum's today to take her dog out as she wasn't feeling well yesterday. Got there to her laying in her own faeces and faeces all over the floor. She was not "with it" and barely responsive. She is prone to a life threatening condition called Addisons syndrome.
I called 999 and the lady asked me whole list of questions, not all of them relevant, but they have to rule everything out. All the while im on the phone im trying to make sure shes ok and clear up the worst of the mess with one hand. The lady said she was going to send an ambulance but would stay on the phone until they arrived. Which it did, five minutes laster.
Three paramedics turned up, one was a student. They attended to my mum and listened while i explained my mum's condition (its qutie rare) and started treatment based on what i had told her. They made no mention of the mess she was in, just got on with it. They took her out to the ambulance to start treatment and said i could run home (next road) to let my DP know and grab my phone. Her temperature was 40.5! 
Got back, still in ambulance so i knocked on the door, they said they were still busy administering treatment and would come and get me - so i was able to get stuff cleaned up and look for my mum's nightclothes.
Bluelights all the way to the hospital, my mum not really with it, me in the pukey seat apparently as i felt sick as a dog, apparently lots of the paramedics get travel sick because of the movement of the ambulance and you can;t see where you are going. We chatted and i explained more about history etc.
Got the hospital and was ushered into the relatives room (bit odd as usually just go to the bit where you wait to see the doctor). My mum straight into emergency room - i could hear what was going on. She was seen by the doctor straight away and after about five minutes he came out to get more details from me. He then went off to look after her, popped back every now and then to update me and ask more questions. Turned out she probably not having addisons crisis but they were concerned re scepsis as her temp was so high and there were other indicators. So doctor stayed with us the whole time (about 2 hours in total) until she moved to CDU (inbetween ward). By this time she had had paracetemol to bring down temp (she can't have ibruprofen) a hydrocortisone drip, hartmans drip and potassium drip, IV antibiotics so was feeling better.
Diagnosed with chest infection, kept in on ABs and was due to go to main ward when i left. Dr kept popping back, came back with consultant who confirmed diagnosis. Oh, she had a chest Xray in this time too.
So that was that, no waiting for hours, my mother looked after the minute she got there, i was offered tea and somewhere comfortable to wait. Absolutely brilliant - i felt humbled really. Thats all, i just wanted to share a positive story about all the lovely people who helped me today.