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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask if your an Office Manager...

24 replies

stella69x · 17/01/2014 19:50

What is your role/what do you do?

OP posts:
nvrgooglenkdShiaLaBoeuffTigga · 17/01/2014 19:52

Run the admin side of the business and sometimes accounts. Why do you ask?

It'sYou'reBTWTiggaxx

gordyslovesheep · 17/01/2014 19:53

You're - an office manager spots errors - well mine does anyway as I am dyslexic and she checks my letters Grin

MyNameIsKenAdams · 17/01/2014 19:56

Same job job as my employees plus:
Rotas
Holidays
Performance Reviews
Health and Safety
Training new employees / new practices
PA work for my line manager

RandyRudolf · 17/01/2014 19:57

Some HR duties, facilities, budgets, oversee the secretarial function, office moves, emergency planning and management, secretarial recruitment.

stella69x · 17/01/2014 20:01

As I have an appraisal coming up and want to get a feel for what other office managers do.

OP posts:
stella69x · 17/01/2014 20:01

X post

OP posts:
SeaSickSal · 17/01/2014 20:31

A lot of what other people have said but also facilities. Dealing with the maintenance of the building. Dealing with some procurement such as stationery and photocopiers. Negotiating with suppliers for such. Get involved with the procurement team for negotiating of larger contracts which relate to the office.

Oblomov · 17/01/2014 20:38

I think an office manager's role is much more extensive than the posts so far have described.

FryOneFatManic · 17/01/2014 20:40

As a former office manager, pretty much an amalgamation of the other replies, with an emphasis in my case of overseeing finance and training administration. I also ended up writing up a load of office procedures as there weren't any, to try and standardise working practices, and to ensure that some specific functions could be done in my absence.

Monitoring adherence to Data Protection rules, putting info together for Freedom of Information Requests, list was endless, and varied.

SeaSickSal · 17/01/2014 22:19

That's really helpful Oblomov, would you actually bother explaining what you think it is or just come on to make snide remark at other posters who are trying to helpful but don't have all evening to write out an extensive job description?

LaGuardia · 17/01/2014 22:39

Google it.

MsAspreyDiamonds · 18/01/2014 09:49

It also depends on the sector that you work in as that can make your role more niche. In the HE sector, it means:

Providing secretarial support to lots of committees such as exam boards
QAA - ensuring standards are maintained
Recruitment of sessional teachers
Support to heads of academic depts.
This is in addition to the usual office manager funtions.

I would suggest that you look at similar job specifications in your company to help you prepare.

Vagazzled · 18/01/2014 10:39

Is it you're?? I'd have thought the OP was correct with 'your'?
As it's "what is your role?' not 'what is you are role?' which is what you're is shortened for? Happy to be corrected, just this one stumped me!

Looby12 · 18/01/2014 10:43

It's the your in the thread title that should be you're

LlamaAndOwl · 18/01/2014 11:19

Small company so pretty much everything: accounts, banking, statutory forms/tax etc, payroll, HR, facilities, office moves, overseeing secretaries, preparing board papers and attending board meetings, business planning, implementing installation of new software/systems, managing website/marketing materials, and anything else my boss thinks up for me to do.

marvindarvin · 18/01/2014 11:33

Basically ours does a bit of everything - her duties span:

  • inductions (showing people fire procedures, where the loos are, paperwork for HR)
  • health and safety, think she's also our first aider although that's on a volunteer basis, not because she's the Office Manager
  • pays the bills/associated admin duties like orders supplies/stationery, and deals with ad hoc suppliers like the building owner for our block of offices
  • arranges repairs to our building if needed/facilities management type stuff, sorts out the cleaners
  • books meeting rooms for large events like if we're having a recruitment week with loads of co-ordination needed, arranges work parties/events like if we have visitors
  • books travel/taxis/etc for the whole office (i think she just delegates this to our travel provider, but she's the point of contact if you see what i mean, like she makes sure stuff is paid, we just give her receipts and tell her what we need)
  • half of her role is secretarial/PA to a Dept Head
  • waters the plants
  • arranges uplifts of stuff like if we have desk moves and if there's large deliveries due, arranges the recycling collections too

I think that's about it.

drbonnieblossman · 18/01/2014 13:41

op is correct. its "your" not "you're".

drbonnieblossman · 18/01/2014 13:43

I take that back, I read it from the op, not title.

office managers will also realise human error!

Bartman · 18/01/2014 13:44

It's the title that's wrong.

gordyslovesheep · 18/01/2014 13:44

oh - I always thought You're was used for 'you are' as in 'to as if you are an office manager' - my bad

natwebb79 · 18/01/2014 13:44

No, in the OP it is supposed to be short for 'you are', so it should be 'you're'.

Vagazzled · 18/01/2014 21:53

I see... That is why I'm not an office manager Grin

FryOneFatManic · 19/01/2014 22:36

As office manager, there was one occasion when I was the person organising an office move within a building. This included all the liaison for stuff like moving the phone numbers (we were keeping ours), moving the IT, arranging people to be on hand to move furniture, ordering in extra furniture, and a million & one other bits.

It was stressful, but my checklist worked well Grin

WeddingComingUp · 19/01/2014 22:48

I'm an 'office manager' of sorts...I manage a team of 14 people in a callcentre. It's for a very large company though so there are about 10 others in the same roll as myself.

I deal with managing performance of the team, coaching, training, developing and monitoring them. I put performance plans in place where necessary. I arrange their holidays, make shift amendments when required, and manage attendance, conducting back to work meetings and attendance reviews. I conduct monthly and yearly appraisals for all, and monitor their calls for compliance (regulated financial industry).
For any performance or conduct issues I follow a disciplinary process of action plans/oral warnings and formal disciplinary hearings. Any complaints against or errors made by my team are investigated and fedback.
Generally there is also filing, admin etc.

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