to want to do something about breathtaking stupidity from member of staff in a shop, or should I just let it go?

[Mintyy]

I went to a well known High Street shop to buy a pair of dungarees for my dd. It is one of those shops mainly frequented by young people .

She is 13 years old and very slender but about 5'6" to 5'7" so needs adult sized clothes.

There were two pairs of size 10 dungarees on the rail but they looked a little large to me and I imagine dd is probably an 8 or even a 6, depending on shop.

There was another pair of the same dungarees that looked smaller than these two size 10s, but when I looked at the label, both the sewn-in label and the cardboard hanging tag it said size 16!

There were no other smaller sizes so I took them to the till and queried the labelling with the assistant. I said "these must have an incorrect label sewn in to them but I am going to take them because they look about the right size for my dd but I'm just guessing, because they obviously aren't a size 16".

This was too much for the assistant serving me to comprehend, so she showed them to her more senior colleague who looked at them briefly, shrugged and said "it could just be the style of the dungarees, some things come up smaller than others".

Now aibu to think someone who works in a fashion shop should be able to tell, roughly by sight, if a pair of skinny dungarees is a size 6 or a 16??

As it happens they were too small for dd. I suspect they are a size 6 and I will have to take them back to exchange for an 8.

I just want to say to the assistant "pmsl these are a size 16 and they are just designed that way like you tried to tell me ... chinny reckon".

But I have to forget about it eh?

op

Those measurements aren't extremely rare. I know plenty of women in their 20's with them

The assistant was unhelpful but I don't think you could write it down in a way that would make head office sit up and take notice. It reads like a miscommunication rather than outright rudeness.

Its difficult, isn't it Suzietastic. If you don't come back to the thread then other posters accuse you of "disappearing". But if you do come back to the thread and say "it's ok, all is calm now" then you inadvertently bump it up on Active Convos and you get more input. What to do? Think I'll leave it here.

Aaargh. Cross posted.

Did I say the measurements were extremely rare Alis?

I should RTFT before posting, of course.

I wasn't saying you were wrong per se though! Just it would be difficult to convey properly in say, a letter

Several times, you have stated that you wanted the shop assistant to say 'You are right'.

Seriously? This is what's important? Does it happen so rarely that you need to exploit every opportunity, then get annoyed when others fail to oblige?

It sounds like they were just defending their brand. I would forget it. I'm surprised you mentioned it tbh.