Feeling a tad annoyed for two reasons.....
- I reported a post containing an inflammatory comment. It named a professional person, in a position of trust, and cast doubt on their integrity, with no evidence, and with the effect of potentially damaging their reputation. Mumsnet Towers replied to say they thought the comment was an honest expression of opinion. In my view the comment may or may not be defamatory - I don't know because I'm not a lawyer - but it was undoubtedly a personal attack, which is meant to be against Mumsnet Talk guidelines. Mumsnet Towers suggested I should contact the person in question to alert them to the comment and see if they would like to take it further. It really makes me wonder how Mumsnet Towers decides which personal attacks are acceptable (politicans? celebrities? civil servants?, education professionals?), and which aren't.
- The Mumsnet Towers reply to me was cc'd to [email protected]. The word "community" bothers me. I have no idea whether this is just a small team of people at MNHQ who deal with reported posts, and who are properly mindful of user confidentiality issues (fine), or a large community of Mumsnet users who for some reason get copied in to all the latest MNHQ goings on (not fine), or something inbetween. Anyone know? I did ask, but didn't get a reply. Perhaps I'm being paranoid, but I'm feeling a loss of trust with MHHQ over the first issue, which is impacting my judgement.