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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think closing fitting rooms during the sales is the best solution for all concerned?

130 replies

acrabadabra · 28/12/2013 18:24

I work in a large high street store. Policy is the fitting room closes for the first few days of xmas sales. There are lots of reasons for this including it being the best way to keep the stock available for sale.

For example, if 10 people take 10 items each to try they will invariably hand back 9 of them as unsuitable. Of these 90 unsuitable garments, 10 will be fit to go straight back to the sales floor. 70 will be on hangers but still need buttons done, zips, belts, hangers turned, size pipped etc. The other 10 will be flung at the assistant with no hangers (abandoned in the cubicle). They will be inside out and/or have make up on them etc.

These 10 customers will be in and out in 10 minutes. The stock they returned will take an hour to put back out. This accounts for all reprocessing, finding the right place on the shop floor, being asked questions and dealing with customers who need help. Times this by the number of 10 minutes in a trading day. That means around 6500 garments being tried on. Probably lots more. Plus 400 (best guess) items an hour coming back as returns.

There is an argument that this is not the customers problem and that retailers should employ enough staff to do this job and I sympathise with that but, given that this doesn't happen and is neither the fault of the customer OR the sales assistants, I would still suggest that keeping the canging rooms closed is the best solution.

Or aibu? And been brainwashed by my employer.

OP posts:
AlaskaNebraska · 30/12/2013 10:02

Will give to staff to do that.

noddyholder · 30/12/2013 11:24

I leave it ad go. Like in cafes and burger places I see women clearing up I never do

AlaskaNebraska · 30/12/2013 12:15

You're so lazy. You deserve to die ;)

saintmerryweather · 30/12/2013 12:57

I put the clothes back on the hangers but i dont do up buttons and zips, thats not my job. Is it also lazy to not go round the shop and put everything back yourself?

limitedperiodonly · 30/12/2013 13:11

I put things on hangers and do up the top button so it doesn't fall off but that's about it.

I've tried to fold jumpers I've tried on only for the assistant to laugh and say: 'Give it over here.'

I do strongly disapprove of those people who leave their debris behind in McDonalds instead of putting it in the bin.

I once got heavily invested on a thread where someone claimed they were making employment by leaving their crap and I was stealing jobs.

I will not be rising to that argument this afternoon. Suffice to say, I am right Wink

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