Yes, I know they are just doing their jobs - tis the rules etc and I would never say it to their faces but wish I could I am so bloody angry and yes, this is a rant just to see if I am BU?
Council housed us in a 2nd floor flat far away from the area we lived in 2 years ago. Before that we were in temp accommodation for another 2 years due to being made homeless by private landlord wanting house back (nothing we did wrong). Private rent here (southeast) is between £1000-£1300 pcm for a 3 bed and most of the rentals that come up are ex-council houses that have been bought up. Council rent on a 3 bed is £450pcm 
. This is a 'new' town and the vast majority of housing is social just for a bit of background.
Due to me being made redundant just before the landlord shafted us, we went to the council for help (so 4 years ago now). Council housed us in a flat too small for us so we are overcrowded but said we had to take it and could then apply for a transfer. After we moved in they said we had to wait a year to apply for a transfer as they could not move us while we were on an introductory tenancy. So we wait out the year in a really hard living situation (4 DC, no outside space, complaints and swearing from neighbours about DC noise which is not excessive, nowhere outside to dry washing, 2 flights of steep concrete step to carry stuff up and down etc).
After the year, we apply to move and promptly told that we will have to wait between 3/4 years to for a transfer as we are 'adequately' housed, even though the council deliberately put us in an overcrowded situation!
Last month we were informed that because the council have changed it's allocation policy, we have been moved down a band and are not a 'priority' as we are only short of one bedroom and children in above ground flats are no longer an issue any more, so we will be waiting forever basically [anger]. I have a DS with SN who has been badly impacted by the lack of outside space and we cannot cope living like this any longer.
Our only option is to go back into private renting (and claiming housing benefit as it is too expensive) after wasting 4 years in an extremely stressful situation waiting for a suitable, affordable, secure home from the council, which the vast majority of people in this town have the luxury of. We have been holding on waiting and waiting for a house and have now been told that we are at the bottom of the queue again. I am so pissed off that I have wasted all these years for nothing and my DC have witnessed anti social behaviour and been cooped up like bloody chickens!
I have never so been depressed in my life as I have been for the last few years but we were holding out for a house we would not have to keep moving from, all for bloody nothing 