My brother has sent my children a much looked-forward-to parcel from the US. I checked the post today to see I have a letter from Parcelforce saying they are detaining my box until I pay Import VAT charges of £40 plus Parcelforce's "handling fee" of £13.50.
Now the contents of the box are small toys and pyjamas and seriously can't be more than £100, yet HMRC are basically saying the contents are worth £230!
Has anyone had experience with this and how to dispute the charges? I feel gutted because, like a lot of other people, we're having a tough year and this was one little treat we were all looking forward to. I don't think we'll be able to afford the charges as they are and the box will have to go back.
Fucking cunting bollocks.