To being a bit peeved to be refused hot water in a cafe

[Foxeym]

To warm a bottle of baby's milk due to the possibility of scalding myself when I've just purchased a boiling hot cup of coffee???

yanbu but its due to barmy h&s rules due to mums suing companies for scalding themselves so mums are to blame not the companies!!!

Health and saftey executive now have a myth busting page. www.hse.gov.uk/myth/ you can post your case here and see what HSE actually think. I am almost tempted so I can wave it in cafe owners faces. The myths they have busted are also very interesting

The restaurant I worked in would give out boiling water to anyone who asked and no customer ever scalded themselves. That was left to the staff, specifically me, who still has a couple of scars on my hand...
We stopped for very similar reasons to where Ellisisland worked, too many people complained that it was too hot/cold, too little or too much. It was too much of a ball ache in the end so we stopped!

The cafe in bhs has a bottle warmer as far as i know

If you buy a hot drink the establishment is getting profit and so if you happen to spill your drink and sue then this profit goes towards overheads including employer liability/public liability insurance. If you ask for hot water the establishment makes nothing and opens themselves up to a risk. What the establishment has to risk assess is, is the refusal going to cost them customers?

Tbh it's not really relevant whether HSE have a guideline in place, as it may well just be company policy. For example, we are not allowed to serve our meat anything below a medium, not because HSE or eho say we can't, but because our company saw a potential risk in doing so, and decided it wasn't worth it. We lost plenty of customers, and angered many others in doing so, but obviously the potential risk is more important.

If idiots were refused the right to sue when they spill something hot over themselves, businesses could treat everybody as normal, responsible adults.

Put the bottle under your armpit...slower to take the chill off but it works!

YABU. I always used to take a flask of hot water out with me. To ask in a café or anywhere is just plain cheeky. Provide for your own child.