We have a council house. The rent is £120 a week.
I have always paid by direct debit every month. I used to get hb but when it stopped the council did not readjust my payments so I was paying 422 a month which was too little and I didn't notice as am really busy with dcs and thought I have a dd and didn't worry about it as knew the bills go out.
Before when the council had taken too much I had a ightvto get a refund and they mucked up my c tax as well so are useless.
As I had been unknowingly underpaying I now have arrears and got a letter today saying that they are changing my dd to £658 a month.
We cannot afford this. It was their mistake that I got arrears so I cancelled my dd ad I will phone them tomorrow and set up a standing order for the £130 a week, 120 rent and ten pounds towards arrears.
AIBU?