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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think if you turn up 1/2 hour late for a hair appointment.....

27 replies

Mylovelyboy · 15/11/2013 16:46

the salon should refuse to do your hair. Day off work today. Had 3 hour hair appointment for highlights. I am always on time. I have never been late for an appointment. Bare in mind I have beening going to this salon for 20 years so know the owner well and all the staff. I had early appointment so was only customer in shop. My point is this.........another customer phoned to say she was going to be 20 mins late, (apparently late all the time). She actually turned up 30 minutes late. The salon were not happy at all. Do you think she should have been told that her hair could not be done as her lateness would make the customers after her late......the hairdresser that does her hair had all her bookings made for the day until she left at 2.30pm to collect her kids from school. In this woman being late the hairdresser lost money as she could not complete all her bookings because of this woman.........really selfish I think

OP posts:
Birdsgottafly · 17/11/2013 10:27

d I have beening going to this salon for 20 years so know the owner well and all the staff."

I am surprised that she isn't best placed to work how how to run her business and needs to be gossiping and asking other customers for their input then, tbh.

I have been going to a local hairdresser, for years, there have been times that I have ran late, equally there are times when I have had to wait because on of the staff have had to leave to attend an emergency (all women with children etc).

She is cheap, but good and does her best to fit people in and be accommodating. Most local hairdressers know their customers and know if they are in a hurry.

Mines has a good atmosphere, some if the older customers live sitting having a catch up and talk, the tea that the staff keep coming is free.

There have been times when I have had to make it clear that I (or my DD's) have to be out by a certain time for a make up appointment etc.

So it depends on the salon.

fiftyandfab · 17/11/2013 16:52

YANBU at all. This happened to me recently, I arrived at 09.40 for my 09.45 appt. The client booked in before me at 09.00 arrived at 09.20, then took a further 25 mins deciding what she was having done colourwise. I wasn't started on until 10.30.....was livid with the other client (only found out after she'd left, otherwise might have been tempted to say something) and more than a tad annoyed with the salon for allowing it. I did point out the obvious to my stylist, who murmered agreement....deaf ears really though Angry

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