To think that if I pay for Amazon Prime, which says I will get next day delivery

[MrsSchadenfreude]

that this might actually happen?

I have been let down time and time again. I've waited in all day, and the courier (usually Citysprint) claims to have attempted delivery at 7 pm, when I am in, but no card left, and certainly no ring at the door. Stuff that has arrived has turned up at 10 pm.

I have asked Amazon for a refund of the money I've paid, but all they have offered is another month of this shit service. The standard free delivery was better - at least if they couldn't deliver, I could pick it up from the Post Office the next day, not wait around for their delivery clowns to fail yet again to deliver.

I have the free trial and altered my settings straight away so it wont renew. I was going to keep it but half the stuff I want to buy does not get covered by prime so seems a waste. some are already free delivery anyway so no real need for next day anyway, I have noticed that next day seems to come the day after the next day. I have also noticed generally that I have far more items getting lost, not showing up, being tagged as delivered when they haven't been recently, this never used to happen and it does piss me off that there are so many items on uk site that come from elsewhere so take an age for delivery. wish you could filter them out.

I had a free trial over Christmas and I have to say it was brilliant, every single thing came the next day after ordering (Amazon Logistics). However I still cancelled after the free month because:

a) I don't usually order that much to make it worthwhile, except in December; and

b) it costs £49. Forty-nine bloody pounds! Do you not find that outrageous, especially since there are plenty of companies that will deliver for free, if maybe not so quickly. £49 is excessive. If it were about £20 I might consider it. I think ASOS does something similar for about £20.

Do you really want to give £49 to the 'evil Amazon empire'?

We've never had any problems and we order a lot. Plus I quite like the kindle library. I wouldn't cancel it.

I only have a problem when they use Royal Mail - then it doesn't arrive the next day. I borrow books for free in the Kindle Library so that's worth the money alone really.

Ive only ever had brilliant service from Amazon Prime. Must depend on where you are. I've had loads of free trials and get such a kick out of ordering just before 7pm and having the item arrive the next morning.

And the Kindle library is rubbish really. One book a month - are they kidding? I suppose its OK if you are a bit of a slow reader, but then they are never usually very popular books, quite obscure most of them, not many top authors. You can get a lot of books (especially classics) free to keep on Kindle anyway, so I question the value of the library.

I think that in the USA, Amazon Prime members get extra benefits, with a library of digital TV to watch for free? If we got that, maybe it would be worthwhile!

I had it about a year ago, but only wanted the free trial really but they took the money as I ordered something that should have been delivered in the free trial period. Rang them and had a rant so they refunded it and cancelled it. Unless you order loads it's not worth the money and not all my things came when they should have so definitely not happy to pay a premium when things on super saver delivery come pretty quickly anyway.

The only times I have had problems with Prime deliveries is when Amazon use Royal Mail and they have been a day late. DPD have been consistently good. I've complained to Amazon and they don't seem to use Royal Mail with me now.

is it easy to cancel. ordered stuff yesterday. I have to make sure I cancel it in good time for 9th March.

I have used it twice and both were free trials. The first time three items didn't turn up, one thing didn't turn up at all and I was refunded for that item. I decided not to renew. The second time I used it was Christmas just gone and it was much improved, everything showed up on time and I managed to get all my Christmas shopping completed online. I probably spent more than I needed to during the trial because I would go straight to Amazon if I needed something. However, I didn't renew it because apart from Christmas I don't shop enough for it to be worth the £49 a month!

It's £49 for the year, Kaekae , not per month. Gosh, that really would be excessive!

They were brilliant when I signed up a few years ago when it was new (and they used Citylink for everything that came here). I let it lapse because I stopped buying so much and needing it so quickly. Tried again late last year and it was fecking appalling, cancelled it after a month - I've had stuff in super saver delivery arrive quicker! Several different companies used and they were all shite.

I use the Kindle Library to borrow books I wouldn't pay for. Detective stories and stuff that takes a night to read, but I'm not willing to pay £4.50 for. I pay for the stuff I want to keep and re-read.

Price going up to £79 in a few days.

I just saw this thread and went onto Amazon to see about cancelling Prime membership, as I had meant to before the free trial ran out - duh. Well, I've just seen that in 5 days time Prime will include movie streaming, so I'm going to hang around now and see how that works. Could be good!

Ah just saw the post about the price going up - that would figure. I must say at the moment where I live Prime is not worth it. Invariably delivery is a day or more later than promised, that's the Royal Mail in Wales for you I guess.

If you were offered it at £49, you won't be charged higher - you could always check via their online customer services.

It's why I was invited to start my trial before 26/02 and thus not pay the £79 rate when that starts for anyone using the trial/signing up from next week.

That's all they do if you complain about failed delivery, in my experience, (which I find happens often) they just stick a month onto your subscription/trial.