That my cleaner should be clean

[MikeWazowski]

We're moving next week and the letting agency are insisting on a professional 'end of tenancy' clean. That's fine, but aibu to get want the cleaners I'm employing to not have BO. They've just been round to quote and now my house stinks! Apart from that I love the level of service they are offering.

Is it in your tenancy that the house must be professionally cleaned? I would talk to the agency and explain the problem.

get a different cleaner?

sorry i fail to see how somes one bo.. even if its really bad can make a hole house stink in a short amount of time that it took to give a qoute.

Use a different agency then.

Some people can't help their BO however much they wash, but I'm sure you wouldn't want to offend anyone.

1. They can't legally insist you pay for a professional clean. You can clean it yourself if you want.
2. They can't proscribe the cleaner unless they are paying for it. You can pick your own without BO.

maybe the cleaner had been cleaning houses all day and worked up a sweat ? get another cleaner or do it yourself if it doesn't suit

I used to work with someone with bad BO.

It used to make me heave.

I'd ask for a different cleaner.

Perhaps they re hot and sweaty and smelly from working their arses off?

Which obviously work wise that's a good thing. You won't know unless you hire them though

We used to have a mr stinky at work and he could stink a room out in minutes, it stuck in the room for a long time aswell!

They can't legally insist you pay for a professional clean

They can if it's in the contract.

Thanks all. It's in the tenancy agreement, as is getting carpets professionally steam cleaned as well, receipts to be provided otherwise they'll deduct the cost from my deposit. That's not the issue.

It was just the stinkyness that concerned me, how can you be in the business of making a home clean and shiny and fresh if you're not yourself, I've arranged for another company to come and quote.

And if it is a real problem that she's got then I forgive her, anyway, time for a it is Friday night after all.

enjoy your booze whilst she's blitz cleaning some pent house

Yeuch. I'd get someone different to do it.

I'd be more concerned about the quality of their work... and open the windows before they arrive!

Febreze? Oust?

Doesn't particularly matter what the contract says, such terms are usually considered unfair and therefore illegal.

See www.oft.gov.uk/shared_oft/reports/unfair_contract_terms/oft356.pdf at page 48

Our house was professionally inventoried when we moved in, and the standard of cleaning is described as domestic. So we wouldn't pay for a professional clean when we moved out.

If when you moved in the house was clean beyond normal domestic standards, you should return it in that condition. If you have the skills and equipment to do that yourself, that's 100% allowed.

If they can't prove that the house was professionally clean so to speak when you moved in, you shouldn't consider doing it when you leave.

It doesn't always mean someone's unclean.
A male friend of mine gets BO really bad. He makes a huge effort to stay clean but if he does something that makes him sweat then he smells. I used to live with his girlfriend and he stayed over a lot so I knew how much he showered (twice a day sometimes) and after a few hours in a night club he' would always stink (and he was very self conscious about it)

What Patpig says is right. I borrowed a carpet cleaner from a family member and cleaned the rest of the house too. It was fine.

It doesn't sound as if you mind paying for the cleaners though. I'd look around if I was unhappy. You don't need to mention the BO or offend anyone but if it was that bad I wouldn't really be keen either..