AIBu to demand a new bed?

[Brigantia]

New bed delivered yesterday.

A divan in two halves

When put together one half is higher (by about 3mm not much but noticable) than the other half so it does not make a flat base

Shop think it's fine and 'that's how beds are these days'

I think they should give us a replacement , two bits that are level.

Who is being unreasonable?

If it's me I'll suck it up but if it's not I'll fight for a new bed

Are the castors in properly on the higher part ? We recently put together a divan and it was only when the two parts were joined and with a little bit of weight on that they went in fully and it levelled.

the castors are in properly

Is this a common problem then?

So you have a two halves that don't match, of course the shop should supply a bed that actually goes together.

If they try to fob you off phone trading standards.

They are seriously deluded if they think this is acceptable.

I would ask for your money back, and find a better company to buy from, the quality control in where ever this bed was made is terrible.

Your mattress will wear badly if the bed isn't flat. Ask for a replacement.

YADNBU
The shop are talking bollocks and should replace it with a bed with 2 matching sides or refund you.

Aren't you going to put 12" of mattress over the top of it? I wouldn't think it'd make a blind bit of difference when that's on.

well the man has just been here to examine it and apparently

'you have the wrong kind of floors for a divan bed'

The wrong kind of floors? It's a floor in a bedroom with carpet on it?

I think you should just change your floors to the right kind !! There is obviously nothing wrong with the bed!

I was actually going to say that if the floors are a bit uneven, this would happen (certainly would in our house!). I think it's highly likely if you have a new bed then it will be the same problem.

Is your floor level? My bedroom floors slopes slightly and is only noticeable by the fact my wardrobe doors don't sit 100% level.

Have you put the mattress on yet? You may not even notice once it's on.

Put a spirit level on the floor and see if it's out.

Bet it's your floor and not the bed , that's what we have (same bed than in our old house which was level)

You should measure the two halves and if they aren't the same, then you should be entitled to a new bed. I agree you should also put a long spirit level on the floor to check its not that, because if it is, there's nothing the shop can do.

We have measured and there is a difference.

It remains when you turn the bed 180 degrees. High bit is still high whichever way round the bed is placed

In that case, you can prove it is not the floors. New bed.