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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask what people think a social worker's job role is?

422 replies

filee777 · 28/09/2013 16:06

I am intrigued. I know this is in AIBU and its not really that sort of question but I want diverse and interesting opinions.

So what do you think a social worker does? What do you think a social work should do?

OP posts:
SPBisResisting · 29/09/2013 09:58

OK I couldm'y be bothered to trawl back and find your actual comments. The impression you've left me with is that you think the OP is crap.
Is there a reason you can't just be supportive?

FutTheShuckUp · 29/09/2013 10:00

So accusing without any basis..... Right.
I've been supported and offered advice although it may to be the fluffy aww babes you are amazing type the OP would like and have had a shitty what would you know response. So meh. Basically.

SPBisResisting · 29/09/2013 10:00

Actually, hiding this now. I don't need this.
Best of luck OP. You're going to need it with attitudes as shown on this thread. Stay positive - it's a lot healthier than weary cynicism.

MrsBW · 29/09/2013 10:00

Biggest trait I think a social worker needs is empathy with other people. Do you think you have that OP?

DoubleLife how odd you feel the need to state all that. Would you be happy if they came to you with a list of ground uses for you to abide by? Are you concerned they are going to remove your child/children?

SPBisResisting · 29/09/2013 10:00

Yes. Apologies for summarising (genuine)
It was the fact she didn't know who the governing body was (or did but was out of date). I thought the reaction to that was extreme.

DoubleLifeIsALifeHalved · 29/09/2013 10:01

LittleWhiteBag I wasn't being exactly serious about sending it to them no! I went off on a cathartic dream rant where people could be forewarned / trained to behave in a way that is humane or even slightly kind.

of course I wouldn't send them that list but I wish there was a way of ensuring their behaviour fitted into them.

It's not like I'm asking much is it? Don't threaten, bully or abuse your position. Don't do illegal things and do fulfill your legal obligations. Don't discriminate, make stereotypical and discriminatory assumptions, don't abuse or instill fear to get compliance in order to cover up your own incompetence. Just please give me basic dignity and treat me like I'm a human, not a piece of inconvenient garbage.

This is what the people I've been dealing with need to know though, from my direct experience.

And so yes, I do think social workers should come prepared to be professional, non bullying and work to actually help me.

Im sure as someone who does treat people in a nice and professional way, my 'list' would be shocking and you do appear to have taken offense at it and immediately leapt to the defense of people you've never even met not heard of!

But what if you and members of your team routinely treat people like that? What if this was your normal mode of interaction, and when asked, genuinely cannot see what theyve done that is wrong. And what if there was plentiful evidence to demonstrate that this is the habitual way a team behave?

the fact is that all these things have happened to me on a regular basis. And just as workers on trains / gp waiting rooms etc are allowed to put up posters saying they won't tolerate anti social behaviour, I wish I could do the same! I wonder if you'd still find it offensive if I wrote one in the same manner and tone as those. I suspect you would actually. An interesting thought.

That I feel genuinely terrified of having to meet these people again should speak volumes about their behaviour. That I need to tell people that I won't tolerate abuse should speaks volumes about the non stop joys of the interacting with that team.

The sad truth is though, that I have to tolerate whatever shit they throw at me, and rely on my friends intervening on my behalf. That's what being very physically ill is about. It means you don't have the strength to keep insisting on basic courtesies. It means having to rely on people's good nature, and then not bring able to stop them being cruel, or get them to adhere to even basic procedures they have a statutory obligation to carry out.

I have always treated sw and other staff with politeness, courtesy and respect. This is the world i come from, blth professionally myself, and personally. And in return have been systematically bullied, threatened and ill treated. When I made an official complaint they then started to protect themselves by doing some pretty outrageous things. my legal advisor was really keen to take it forwards as it was such a clear case for her. Unfortuneately I said no as I didn't want to cause trout, I just wanted them to do their jobs. And it would make me iller going through any legal battle.

I obviously touched a neerve with my post, and you don't appear to have read or believed any of it, which seems about usual in my experiences I'm afraid. I know it was a late at night ranty post, with lots of emotion in it, but that's how people feel when systematically treated like, well, like scum.

You may indeed be a wonderful social worker, but why do you find it impossible to believe others have not been? And why write me off as 'disgruntled parent' before even seeing of that label can be stuck on me?

It's also interesting that you have only picked up on this one complaint I'd written amongst many. As I said, it's really easy to slap a 'we're doing it for the children's label on someone than contemplate anything else isn't it?

You seem to be confused about the remit of an adult social worker. Their job doesn't actually involve using the threat of taking my child unless I agree to everything they do or say.

That is illegal on the grounds of discrimination, and is not in the bests interests of the child therefore isn't even in line with the children's act. I know that now, having had legal advice, but I spent a year not daring to say or do anything because I thought they could just walk away with my child.

For example, they refuse to follow their own procedures, and will not finish their assessment nor create a care plan before issuing their hours based on their own internal budget. I ask them to follow correct procedure. They threaten to take my child. They assess me as needing X hrs of care which they then refuse to give. I tell them I need to complain if they won't provide that, they say fine but you'll find for child will be taken away if you keep pushing for that much care. I don't complain. Etc etc etc.

I'm afraid that kind of behaviour is not covered by your rather smooth statement of " i have a legal obligation to protect children so will make difficult decisions going against a parents views if it is in the best interests of a child. "

It's really sad as that's absolutely true, and yet used as a way to make sure parents aren't listened to and are immediately put in the wrong. Even when I'm talking about a completely different part of social services!

I had to insist (to their confision and denials) that they cannot just decide - with no evidence, procedure or remit - that a child is at high risk of neglect. I also said I'd welcome an official investigation as truth speaks for itself. Strangely that never quite happened though.

They decided to continue to use that terminology even though...
A, they are adult sw
B. they've not even met my child
C. . No investigations have ever been done and Ashen child services were contacted, they refused to even get involved as there was no reason for them to!
D. There are absolutely no 'red flags' that the child is being neglected

When asked to justify their statement they said 'it's because I'd you are ill you must be neglecting your child. That's what happens when people are disabled.' I dug deeper, but yes, that's it. I am disabled therefore my child must be neglected.

I wonder if you still believe that the poor dear social worker was just making decisions in the best interests of the child? or in fact in my interests beings as their remit was to provide care for me! They then moved over to the next strategy for silencing an awkward person... Declaring me mentally incompetent. If it wasn't true it would be funny.

I have never had a social worker who has been in the slightest bit professional or wanted to do their job. As i said begore, im sure they exist, but i have yet to meet one.

I approached them as I needed help as a disabled adult. They have absolutely not done that. They have made my life hell from the moment I met them and I'd love to be able to remove their discriminatory and bullying influence from my life. Unfortuneately I need the direct payments they provide. This is the intolerably high price I have to make in order to get the care I need to survive.

To get back to the OPs point. If you don't treat people in the way I've been treated, then you'll make a good social worker! Although if you do alot of the things I've mentioned above, you may fit in better (at least into the team working in my council).

filee777 · 29/09/2013 10:02

Just wanted to say thanks to the people who have answered my original question and also turned this thread around a bit, it felt like I was in some sort of parallel universe last night, getting berated for not a lot and wondering what on earth I had done wrong!

Fundamentally I don't want to lose a sense of why I want to do social work, I want to maintain a balance between the legal grounding of the job and the social realities of it. The best way I feel I can do that, is to not just look at social work as something I understand from up to down, but also so that I remain in contact with those who use the service.

I don't have all the answers,I'm certainly not trying to suggest that I have! I just want to be the best social worker I can be and I really respect other opinions and experiences, not just other social workers.

OP posts:
FutTheShuckUp · 29/09/2013 10:03

Well sorry but that's one thing I think is very important if that makes me unsupportive I just don't know. And would certainly be something we'd have been expected to know full well about at interview let alone the start of the course. Not crap but not very enthusiastic about the important points IMHO

filee777 · 29/09/2013 10:04

As I said previously fut if you want to be supportive, it's best off to start by being polite. I haven't found you supportive at all.

OP posts:
FutTheShuckUp · 29/09/2013 10:05

Again, you simply don't like the answers I have provided. They WILL help you but you'd rather not listen because its not as fluffy as you like. Up to you.

FutTheShuckUp · 29/09/2013 10:07

Like when I mentioned the book being so old. I got a chippy response with a what would you know tone despite the fact I have recently done a degree and am now doing a post grad so know it wouldn't be a good book to reference.

Canthisonebeused · 29/09/2013 10:08

I don't find it odd at all that doublelife has stated all that she has, it shows that she wants to maintain an element of control in her encounter with social services. Unfortunately people who come into contact with social workers feel disempowered with the experience. This something that all social workers need to be mindful off and I were coming into contact with a service user who feels the need to set her own ground rules I would be more than happy to explore those with them. I wouldn't be able to honour them all but I would more than happy to explore there own attitude and experiences.

filee777 · 29/09/2013 10:08

No fut you are not making sense. I have asked you for your opinion on social work, not for a cynical dissection of where I am on my career etc.

Your very first post here suggested I was a 'know it all who would probably start upsetting other students' it wasn't helpful or informative, it was just rude.

You haven't said anything helpful or informative since then, you've just been rude and, I am afraid, I am less than receptive to your attitude.

You've certainly taught me a valuable lesson about social work, but with your behaviour, not your words.

OP posts:
MrsBW · 29/09/2013 10:10

Gosh Double your experiences sound awful

I've worked with a number of social workers. Two very good ones, 3 or 4 'OK' ones and one awful, judgemental one.

Still doesn't sound as bad as yours

Can you complain?

filee777 · 29/09/2013 10:10

Actually it was MrsDV who conversed about the book, also rather snippily, you just joined in to be rude.

I've said I will amend my essay to cover the point raised and that I'm sure we will go into it when we start lessons. I am unsure really what else it is you require me to do?

OP posts:
MrsBW · 29/09/2013 10:11

Oh, and BTW, I'm sure you know this.

Social Workers don't have the power to remove children. Only the courts do.

FutTheShuckUp · 29/09/2013 10:12

You came on here slating and judging your fellow students and saying you doubt certain people will qualify. That sounds very know all to me. Sorry. If you don't want to be judged don't judge and you need to be more open minded.

filee777 · 29/09/2013 10:12

double it's awful to read your experiences :( it's exactly the sort of behaviour that does us no favours.

OP posts:
FutTheShuckUp · 29/09/2013 10:14

No. No it wasn't. But this doesn't suit your pig headed agenda so quite frankly I can no longer be bothered to converse with you. You need to grow up a little and learn to listen more. But continue covering your ears. One persons enthusiasm is another persons arrogance.

filee777 · 29/09/2013 10:15

MrsB I did know that, I've just done extensive research on what a social worker is but I was really interested to read others opinions rather than put forward my own, mostly because my own is just being formed/changed so it's not necessarily smothering I want to 'own' yet!

Interesting that on this thread there have been 'they do nothing, they do too much' and everything in between on this thread.

Reading people's experiences is important to me. Thanks to everyone for sharing.

OP posts:
YouStayClassySanDiego · 29/09/2013 10:16

filee777

MrsDV was not snippy, don't know why you've said that Hmm

I also think you're coming over as judgy and know it all as I've noted on your previous posts on MN.

Get used to the rudeness, you'll get plenty of it in your chosen profession.

filee777 · 29/09/2013 10:17

fut I am not sure why you are so interested in my educational development but please be sure that your presence on this thread will not be missed. You have been rude and uncouth, I won't be taking any of your advice for those reasons.

OP posts:
FavoriteThings · 29/09/2013 10:19

Fut. I dont know either of you two, but in the interests of peace and harmony, if anyones first post to another person is as yours was, then people tend not to bother to listen anymore, whatever they say, It is human nature.

If you want to be listened to in life, that is not the way to go about it. It is a person choice which they want, to be listened to, or to speak abruptly. Rarely can they have both.

I personally do try not to completely write a person off who does that, as sometimes they can still say valuable things.

littlewhitebag · 29/09/2013 10:21

doublelife I am sorry that your experience of SW has not been positive. From your post it wasn't clear that you had already had SW involvement. I read it like this was to be your first ever encounter with SW and was a bit confused as to why you would lay down 'rules' before a first visit.

The reason i spoke of children is because that is the area i work in. I have no experience in adult services so can't comment on their remit.

I know there are SW out there who are not good at their jobs, just like there are bad teachers/doctors/lawyers etc (not definitive list). I see them too in my line of work.

I hope things work out better for you this time.

MrsDeVere · 29/09/2013 10:23

This reply has been deleted

Message withdrawn at poster's request.

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