Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that people should have the courtesy to place money into the hand that people serve them instead of slapping it down onto the counter

48 replies

jammiedodger79 · 21/09/2013 21:58

I just think it's beyond rude!!!

OP posts:
CharityFunDay · 22/09/2013 00:30

I don't think YABU OP -- it's basic manners to me. My favourite shopkeeper at the moment counts the money into your hand, coins first then notes. He gets my repeat business.

In a previous life I worked box office/front of house in a regional arts centre, and one woman and her partner came in to buy tickets for a film and then when I'd printed them off, emptied a plastic bag full of one and two pee coins onto the counter! Shock I looked at the coins, then at them, then back at the coins again, then slowly back at them with a quizzical expression. The woman actually had the gall to say: "Oh, don't they pay you to work here?" Thank God I had the presence of mind to reply: "It's bad practice to handle a customer's money before they know how much they've given you." Completely improvised bullshit, but arguably true, and it shut her up and she counted the bastard stuff into neat piles. A rare victory for the sales operative. Grin

PoshPenny · 22/09/2013 00:39

I served time on tills and there are definitely some customers who make you feel most inferior. Oh to have had the courage to have thrown the change back at some of those who made me feel humiliated...

AbiJen · 22/09/2013 00:46

lots of passive aggressive's on here...lol I'm glad I'm not the only one.
Wine

nesticles · 22/09/2013 00:54

I'll always put money in someone's hand but can't always find it as I'm blind and end up doing some sort of weird hand wave dance...once i held my hand out with the money for about 30 seconds and the shop keeper didn't take it so then I tried to put it on the counter (twas one of those really tall ones) but being only about 5 ft tall ended up on my tip-toes and managed to completely reck the display bringing sweets, gum, cakes and pre-packed cartons of soup raining down on my head needless to say i now only pay with a card wherever I can.

CoolaSchmoola · 22/09/2013 01:06

It can be a cultural thing, but also a religious thing. Some faiths, or branches thereof, do not allow physical contact between men and women who are not married, including handing over money. It isn't rudeness, it's observance.

In Cyprus the normal is to put money on the counter, so both parties can easily see the amounts. There it is considered rude to put the money in hands. Similarly, where we lived in Germany there were trays for placing money in on counters/checkouts.

Having worked in retail where money was placed never bothered me, HOW it was placed did though. Slamming or throwing drove me nuts. They are the height of rudeness.

nesticles · 22/09/2013 01:08

Oh and anyone that works in a shop and is ever sserving a blind person? Please don't count the money "1...2...3..etc!" and please please please don't curl the person's fingers around the change.I know you want to be helpful and I appreciate the thought but it can come over as being so very very very patronising. I've always wanted to work in a shop but never been able to work the till. I admire people who do it everyday and deal with rude bastards.

SkinnybitchWannabe · 22/09/2013 08:58

Justforlaughs I do the same!
I work on a checkout and it really does annoy me, so I do it back.
Ive also noticed alot of customers will plonk their store points card just out of my immediate reach so, again I do the same.
Oh and I wont pack your bag if you're on your phone Grin

mmmneedsmustard · 22/09/2013 09:11

YABU

I place the money on the counter as I can't see the persons hand, I'm partially sighted.

SkinnybitchWannabe · 22/09/2013 09:27

mmmneeds I should hope that every sales assistant would realise when a customer is partially sighted and not be the slightest bit offended if they put their money on the counter. I know I certainly wouldnt.
Its those ignorant people who literally throw money/cards at us that pisses us off.
I have many regular customers who are partically sighted and disabled whom I treat with the upmost respect. Its the arseholes who dont get i t

Nanny0gg · 22/09/2013 09:39

And I second the poster that said please give the coins back first, then notes and receipt. If I'm going to be given the change the 'wrong' way round I try and manouevre so that it's obvious that it's wrong. It's so fiddly to handle that way you often end up dropping half the coins getting them back in your purse.

monicalewinski · 22/09/2013 09:50

Many years ago I was a croupier, we were trained NEVER to pass money hand to hand - every transaction had to be on the table so it could be seen. Due to this, it is habit to me to always put money on the counter when paying for things (obviously don't slam it down as that would be rude); if the person on the till hands money back to me, obviously I take it, but I don't have my hand out waiting for change.

It's not just bad mannered people that put money on counter!!

ZiaMaria · 22/09/2013 10:06

I'd rather that all the money went on the counter.

FrussoHathor · 22/09/2013 10:14

Because I can't do it.
I always put it down. I don't mind it being handed back into my hand, (although I'd rather the put it down) but I can't put it in their hand.
I also can't have anybody else pack my bags it makes me feel funny and anxious.

EvenBetter · 22/09/2013 11:30

I've worked with the general public for 12 years now and everyone I've ever worked with- including me- hate customers forcing us to scrabble around plucking their coins off the counter. Even when I have my upturned hand right where they're dumping their coins they'll still move over and continue. I know its normal in mainland Europe, where they have the little plastic trays, but its not ok here. It's rude and degrading. Fine for the small percentage of people with visual impairments etc but for anyone else its just rude.

PresidentServalan · 22/09/2013 13:50

I think it's incredibly rude when shop assistants stand there with their hand out for the money (especially when they don't even say please!) If they do that then I do put it on the counter.

Tavv · 22/09/2013 14:56

"It's bad practice to handle a customer's money before they know how much they've given you."

Grin Charity that's brilliant! I'd never have managed to come up with that on the spot.

Jellybeanz1 · 22/09/2013 15:12

I'm with echt I want money gifts presented with both hands Smile

bludgerwitch · 22/09/2013 15:18

I am the other way around - I don't like people giving me the money, I want it on the counter; in the supermarkets back home most checkout counters have a wee tray for putting the change in, it's so much better.

It's the same when have to use the till at my job, I hate having to put the money into people's hands, I find it awkward. It always rolls everywhere!

Oldraver · 22/09/2013 15:22

I think its rude..though I think its also rude when someone has shoved their hand out before I've got all the money out of my purse, and is stood there with their hand in mid air waiting.

EeyoreIsh · 22/09/2013 15:26

I like the way it's done on the continent, there's usually a small shallow bowl to put the money in. That way it's easy to take out and to see how much money you're giving/receiving.

ballroomblitz · 22/09/2013 15:37

I worked in retail for many years and YANBU. I also think it's rude (but I will throw it back on the counter if they had just done it to me Grin )

themaltesefalcon · 22/09/2013 15:40

Where I live, it is considered rude and weird to try to put the money into the other's hand (by either party). On the other hand, shopkeepers never mind picking out the correct money for themselves if I shove a palm full of rouble coins at them (if, for example, am juggling a toddler in the other hand). This shows me that they're not being finicky or not wanting to touch the hands of a dirty foreigner like me- just that the plastic coin tray thing is there for a reason.

It's not really rudeness, OP. It's the norm in a lot of places.

CharityFunDay · 22/09/2013 16:06

It's not really rudeness, OP. It's the norm in a lot of places.

But the counter-examples being given are all from outside the UK, which is where the OP presumably resides. Saying "Oh, it's normal in Uzbekistan" (or wherever) is hardly germane, unless one is teaching a TEFL class or something.

New posts on this thread. Refresh page
Swipe left for the next trending thread