Hello i'm a long time lurker.
This is my first post and I wanted to have a bit of a rant (and some advice) because I feel like i'm going to explode if I don't.
We (me, STBH & 3yo DD) have got downstairs neighbors from hell. They are a couple of tossers with 2 DS (aged 1&5). The woman downstairs (lets call her Cindy) is a lazy cow. She refuses to get ready most of the time, take her oldest son to school, feed them properly and they are always dirty. I asked her why her son wasn't at school one morning (after seeing him off for 3 days playing in the garden until 10pm) and she told me she couldn't be bothered. Her youngest son always has a saggy, smelly nappy when we see him. Their dad (lets call him Bob) is ALWAYS drinking. I refuse to let my DD in the garden when he is like this (which is most of the time and is a shared garden). Yesterday it was 11am and he was drinking fosters. Cindy always goes and gets mortal (every other night) and leaves her children with Bob who is always drunk. When Cindy gets home her and Bob scream at each other for hours. My DD normally asks if we should ring the police man again because she is scared. The kids are always up at midnight, running around and screaming. We can hear them through the floor. Things got worse recently when the 1yo cut his head, Cindy was left by herself as Bob had gone to get pissed with his pal. I suggested her 5yo stays with my partner and DD (as he likes playing with DD) and me, Cindy and 1yo go to the walk in centre. We went, his head needed gluing, we came home, Kids and Cindy went in their flat. Later on that night Cindy called 999 as LO had puked up (doc had told her to ring 999) - Bob staggered in shouting abuse at us both (as she asked me to wait with her until paramedic came). Bob accused us of poising his son. Paramedic checked LO - luckily he wasn't concerned about him and left after checks were done. Bob calls me a cunt as this was all my doing. I went home after this. Cindy has been texting abuse at me saying we were to stay out of the garden, I'm stuck up, we use them (she said this after my dp put up our baby gate in their house to stop her son from getting to the oven and after using our wifi for 3 months and me taking her to the walk in when no one else gave a shit etc etc)
Now we ignore them. I have reported her to the school a few times but the HT thinks I have a personal vendetta against her (even though they know 5yo hasnt been to school!) - I don't know what else to do. We ring the police when they argue and scream but they always leave without arresting anyone so what do I do now? Should I move?