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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To argue with homebase over having to sign the copy of the collection of form I take home, as well as their copy

18 replies

BoundandRebound · 04/09/2013 18:15

Well I just about stopped myself but really?

It's store policy Madame, I can call the manager but you cannot take the goods you've paid for until you also sign the copy that you are going to take home

Is it me or is that ridiculous?

OP posts:
TheCatIsUpTheDuff · 04/09/2013 18:22

It's absurd and would make me fume. I won't get cashback in M&S any more, because they make you sign your own copy of the receipt. I'm happy to sign, mark with an X or write the fucking Lord's Prayer on their copy if they want, but I object to being told what to do with my own paperwork.

freezation · 04/09/2013 18:27

But isn't it to stop people coming back in with their receipt and saying they didn't get the cashback? If they've signed it they have acknowledged receipt of the money.

SmiteYouWithThunderbolts · 04/09/2013 18:31

Sorry but I think YABU. I used to work in mobile phone retail - ok, so there's more legal comeback if you get that wrong than Homebase - but we would have had our arses handed to us onna plate if we didn't make sure the customer's copies of their paperwork were signed as well as our copies. People occasionally needed to come back into store with their contracts and receipts to iron out problems, and if signatures were missing, it could cause all manner of hoo-hah.

freezation · 04/09/2013 18:33

Forgot to say YABU!

BoundandRebound · 04/09/2013 18:34

But they have a signed copy, surely the only signature needed on my copy is theirs and if I had an issue I'd sign it before going back

Or they should carbon copy it

OP posts:
freezation · 04/09/2013 18:39

But if you didn't sign it you could go back and say you didn't get the goods (I'm not saying you would do this). Their copy might have been sent somewhere else by then so they would use yours as evidence.

maddening · 04/09/2013 18:40

Why is it so hard to sign it though- don't see why you have such an issue with it Confused

LindyHemming · 04/09/2013 18:43

This reply has been deleted

Message withdrawn at poster's request.

LadyBryan · 04/09/2013 18:45

Wow I really wouldn't have found a problem with that.

Don't sweat the small stuff! Surely it takes less than 3 seconds to sign something?!

Sirzy · 04/09/2013 18:45

Does it take more than a few seconds to sign something? why waste time arguing when it could have just been done?

TedMoseby · 04/09/2013 18:52

What a waste of energy! Just sign the thing!

funkybuddah · 04/09/2013 18:54

Their paperwork will not be kept on site for long, ours is kept for 3 months.

You can go back and create hell and it would take ages for them to sort out.

Its a bloody signature, what's the problem?

Ilovemydogandmydoglovesme · 04/09/2013 19:05

"It stated that an employee would phone me with an appointment time."

That's why you've got to ring back. You weren't there to confirm the exact appointment time when they rang you. The online form probably saves them asking you all your details over the phone.

HeadfirstForHalos · 04/09/2013 19:18

I wouldn't argue that, but I did refuse to fill in the 2 lengthy forms at the till in Morrisons, that they said were required to legally purchase 2 radio alarm clocks! Apparently it is illegal to sell a radio without filling these forms in as you need a TV license to listen to the radio Hmm

They still let me buy them when I said I won't bother then, though they did tut Grin

AnnaRack · 04/09/2013 19:24

Well in the time it took to post in AIBU you could have just signed the form ...

LindyHemming · 04/09/2013 20:59

This reply has been deleted

Message withdrawn at poster's request.

inneedofsomehelpplz · 04/09/2013 21:11

yabvu

millmoo · 04/09/2013 21:19

If that's all I had to worry about ;-)

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