To feel angry on sister's behalf.

[Babybunny88]

My younger sister who has mild autism is nearly 18 and having driving lessons. She's been having them for 5 weeks and to be honest after her first two lessons I'd gathered that her instructor was a complete bitch from what she told me. Apparently she told my sister on her FIRST lesson that "you can tell from the start which pupils are going to be hard work and you're one of them." Personally I would have asked for my £25 back there and then and found an instructor who wasn't so rude but she said despite the little digs she gets in she is a very good instructor.

Anyway, last night she came over to mine for dinner and I noticed that she was unusually quiet and looked upset. After spending the good part of an hour denying there was anything wrong she finally confessed that she had a terrible driving lesson that morning. I told her we've all had them but things get better but what she told me really upset me.

Apparently they had been having a lesson down a dual carriage way and it had been going well. A big lorry drove up beside them and she started to get a bit nervous, but still carried on driving. After a few mins my sister (in the left lane) accidentally drifted over to the side of the carriage way and skimmed the wheel off the kerb. Well the instructor went buck mad at her! Apparently she shouted very loudly "for f£&k sake! Are you f£&king blind or just stupid?" At my sister. She was completely shocked and didn't know what to do. The instructor told her to pull over so she could check the wheel (no damage done). When she got back into the car my sister burst out crying and asked to cancel the rest of the lesson. Obviously anybody would have been upset at being shouted at like that but due to her autism my sister gets very unnerved and uncomfortable at loud noises, including people's voices and takes everything to heart.

This woman didnt even apologise and when dropping my sister back hope asked her what day and time suited her for her next lesson! AIBU to want to ring her up and give her an effing piece of my mind?! I'm
So angry my sister has been treated like this and told her to dump this instructor ASAP and find another.

What a bully. A formal complaint is in order here.

YANBU to be very angry. Your poor sister. Is the instructor employed by a company or self employed? Complain to the company or to whomever regulates driving instructors.

Doesn't sound like your sister's instructor is cut out to teach driving.

She can find someone better and when she does it will make all the difference.

If you are anywhere near derby, there is an autism-specific driving school there. Can't remember the name but I'm sure google can find it.

Thanks everyone. My sister is totally distraught and said she never wants to drive again! This woman works for herself so I have no idea who to even complain to.

Help your sister to find another instructor. Is this a lone instructor of an employee of a driving school. If the latter tell them why your sister is leaving.

Get another instructor definitely.

If she can, she should really complain both to the company, and to the DSA.

I am in the frustrating position of making a complaint about an instructor, but they cannot do anything as no one else has complained, even though there are similar bad reviews on the Internet.

She should also post her experiences on whatever review site comes up first when she googles this woman/company, so other people won't have similar experiences.

www.gov.uk/complain-about-a-driving-instructor

You can complain about her behaviour here.

www.gov.uk/complain-about-a-driving-instructor

Heres the address to complain.

Yanbu, even if you can't make a complaint because she works for herself you definitely should support your sister in finding a new instructor. Also, nearly everything is reviewed online these days, is there any way you could write a review naming and shaming this woman?

Your poor sister, hope she is ok op.

Sorry xpost, definitely complain!!

Thanks for the complaint information, lll sure to be contacting them. I really hope my sister gets back out there and doesn't let this woman put her off driving forever. We were all learners once and surely the instructor should have pushed the steering wheel away/ warned her she was getting too close to the edge? My sister said it wasn't sudden and she didn't even notice she was drifting. Drifting one of the problems the instructor told her she had. Well then do what you're paid to do and help her! It's not as if she crashed into anyone for goddess sake it was just a brush with the kerb!

This is so out of order,what is wrong with people today,You should definitely complain and I hope your sister finds a more sympathetic instructor. Tell her not to let this put her of driving

There are lovely driving instructors out there. I have a gem who has never shouted at me, not once. Not even when I have done something really stupid.

Which area are you in? Perhaps someone on here would have a good recommendation. I have a couple if you are in n. Essex.

Definitely complain and change instructors. Would this woman talk to a colleague or an adult client that way? I bet she wouldn't.

You would be well within your rights to call the instructor's employer (if she has one) and make a complaint. Or if you're feeling brave, phone her up yourself and tell her that your sister is a paying customer and she should learn to treat the people who pay her wages with more respect.

YANBU your poor sister everyone makes mistakes when learning and the instructor should be helping and supporting your sister to learn from any errors not bullying her.

Definitely make a complaint and help your sister find a better instructor x

YANBU, I'M angry on your sister's behalf! What a shit driving instructor that awful woman is. Definitely do complain and also google her name to see if there are any review websites you can add your experiences to.

I hope your sister finds a better instructor soon.