I don't really want to go into too much detail about why but I need to talk to a specific person at the local council, I have been trying to get hold of them for a month, they were supposed to have been in touch with me before that, they never answer the number they gave me, they never return my calls and when I called the reception desk they said they can't do anything so give me the number for the direct line, which is the same line I have been calling!
They have my phone number and I've left it on every message just in case and after sitting in the council offices for 2 hours in the hope the person I needed to talk to would be there, doing what they are bloody well paid to do, only to be told they were too busy to see me, the lady I eventually saw told me she wasn't able to do anything but she sent an internal message telling this person to call me asap and checked my number was correct on the system, that was a week ago and I still haven't heard anything. I know she sent it because she did it in front of me. It's really pissing me off.
I accept that they may be extremely busy but as it is a serious issue which they were supposed to have dealt with by the beginning of July, shouldn't someone of let me know what was going on by now?
AIBU to think that this really isn't acceptable?