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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be sick of never being able to receive home deliveries due to missed courier?

17 replies

orangeandemons · 02/08/2013 17:33

Isn't it about time in this day and age and considering the huge growth of Internet shopping, that there was an easier way of receiving goods.

Have been in all day, apart from 1/2 an hour. During this time a courier called with a parcel that needed a signature. So they took it away...

Happens all the time. Should it be possible to have timed deliveries or a drop off point, or something? Instead we have this endless round of catch me if you can...

OP posts:
OldLadyKnowsNothing · 02/08/2013 17:35

Anything like this near you?

CajaDeLaMemoria · 02/08/2013 17:35

DPD text you an hours window in the morning, if that's any help?

orangeandemons · 02/08/2013 17:39

I can drop off in those things, but not collect. DVD are the only ones that text you, but there are millions of other companies that just turn up on the off chance.

Yodel, Hermes, Dhl, ADP, amongst millions of others

OP posts:
gindrinker · 02/08/2013 17:40

www.amazon.co.uk/gp/help/customer/display.html?nodeId=200742950 This what you need. There are locker things in the bullring in brum. I haven't used them but they'd solve your problem.

PolterGoose · 02/08/2013 17:40

This reply has been deleted

Message withdrawn at poster's request.

orangeandemons · 02/08/2013 17:43

I know Yodel are crapola. It just seems that according to the laws of probability you would sometimes manage to be in when the courier calls.

I think they wait outside until you leave the house, and then shove a card through tbh

OP posts:
Naysa · 02/08/2013 17:59

DPD do an hour time slot and you can write to them and ask for your parcel to be left in a safe place anytime you're out without a signature.

BadgersRetreat · 02/08/2013 18:05

i missed DHL by about 30 seconds yesterday when i nipped out to water my neighbours plants

saw the van pull away as i turned the corner to my house
Angry

VelmaDaceDinkley · 02/08/2013 19:42

The couriers round here always leave parcels with a neighbour if you're out.

MiaowTheCat · 02/08/2013 19:57

This reply has been deleted

Message withdrawn at poster's request.

TerribleTantrums · 02/08/2013 20:26

What about a Hippo Box?

muppetthecow · 02/08/2013 20:32

I once had a courier walk up to the door, put the note through and walk off without ever actually knocking. Luckily for me I was sitting in the bay window so saw him and managed to catch him on the way back down the path. His response? 'Oh, I assumed nobody would be in because it's a work day'. bloody Yodel

tethersend · 02/08/2013 20:40

I have had this with asos- after five years of delivering to the correct address, they delivered it to MyNumberHouse, xxxx street instead of road. Since I do not live there, they returned the item back to the warehouse and refused to send it out to me again, saying that they had no way of doing so Confused. Item was now out of stock. Apart from the one left in my size in a package with my address on. Which they couldn't send me.

I am still very angry.

I think I possibly need to let this go Grin

GailTheGoldfish · 02/08/2013 21:45

Tethersend exactly the same thing happened to my best friend with Asos. The dress in question was going to be her wedding dress :(

littlemisssarcastic · 02/08/2013 21:52

Not all parcels can be left out. I had a delivery last week from Amazon which had to be signed for.
I'm not sure how a delivery driver can accurately give an hour slot when he's probably got 100+ parcels on board, roadworks, no idea how long he'll be at each door etc.
However, there should be an option to collect the parcel from wherever it's being held as well as the option of having a neighbour sign for it if it needs a signature.
Also, majority of yodel delivery drivers are paid for each successful delivery I am told so if that's the case, it seems pointless to just post a card through the letterbox and run, only to have to return the next day. Confused

orangeandemons · 02/08/2013 22:18

Yes, there needs to be a point you can easily pick them up, like the post office sorting office.

All the courier depos are about 15 miles away, and only open office hours. What's the point of that?

OP posts:
MidniteScribbler · 03/08/2013 00:07

I have a post office box which I use as my address. Lovely little post office man signs for any deliveries and sticks them behind the counter until I go to get my mail. I'd go mental waiting around for couriers to deliver to my house.

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