Today at work a little girl about 4 and her mum had just finished their shopping. Little girl asked mum if she could have some of the crisps they had just bought as part of their shop. Mum went CRAZY at her dd, grabbing her by the wrist and yelling and swearing at her. DD started crying so she dragged her outside by her wrist. Was very distressing and not the first time I've seen something like this!! I'd never dream of acting like this, let alone in public. Am I the only one????