My feed
Premium

Please
or
to access all these features

AIBU?

to expect hotel to give us 2 rooms next to each other?

40 replies

tuttifrootie · 18/07/2013 18:30

We booked our holiday to Majorca way back in October and booked 2 rooms as a treat so kids could be in separate room (we usually all share one room).

We have emailed 3 weeks ahead to ask for confirmation that the rooms will be next to each other and they won't confirm this - all they say after several emails pinging back and forward is -

'we will do our best to allocate you in adjoining rooms.

See you in August.'

I'm really pissed off, ours kids aren't babies (15 and 11) but I still won't feel happy leaving them in room on their own unless it's next to us. Feel a bit ripped off too as it was really a lot of money.

Doesn't feel like we can do anything now except cross our fingers but that's put a downer on the pre holiday excitement. I don't think that was too much to ask was it?

AIBU?

OP posts:
Report
tuttifrootie · 18/07/2013 19:39

Thanks everyone, I may have interpreted the email in an over cynical 'yeah we'll do our best - not' kind of way.

Will try to think more positively!

OP posts:
Report
WMittens · 18/07/2013 20:25

Guess IABU then! I thought it was normal to want to be next door to your kids!

It's normal to want it, it's just unreasonable to expect a hotel to guarantee they can cater for it.

Report
exoticfruits · 18/07/2013 20:28

Good luck- we never managed it.

Report
Almostfifty · 18/07/2013 20:44

I used to work in hotels.

It was standard practice to say we couldn't guarantee it, but we'd usually manage to put people next to each other. It's more in case something happens and it's impossible to do it.

TBH, it's best to do it, as then you don't have people getting shirty at the desk. We used to bend over backwards to accommodate people as much as possible, as it made our lworking day much easier..

Report
EnglishGirlApproximately · 18/07/2013 20:49

I work in travel and they really do try to accommodate your request. To the poster who said you should have emaiiled earlier it wouldn't make any difference. Room plans only get done a couple of weeks in advance so an early request would make no difference.

Report
BrianTheMole · 18/07/2013 20:50

Its not unreasonable to want this at all, esp with the 11 yr old.

Report
whois · 18/07/2013 20:55

Not U to want an adjoining room, but nothing to get worked up about if they are three doors down or something at 11 and 15.

Report
Alisvolatpropiis · 18/07/2013 21:08

I don't think yabu to want your children in the room next door rather than down the hall. That's pretty normal isn't it?

I don't there's much you can do about it though,the hotel are trying to deliver what everybody wants at peak season,they're erring on the side of caution and not confirming the rooms will be next to each other for that reason.

Report
GreenShadow · 18/07/2013 21:28

We've been in this situation a couple of times recently and both times we have had rooms allocated next door to each other without us requesting it. We've even been given inter-connecting rooms without asking.

I wouldn't worry unduly - I'm sure they will put you together if possible.

Report
kali110 · 18/07/2013 21:29

Maybe a little bit unreasonable

Report
Pigsmummy · 18/07/2013 23:41

They won't get the room lists from the tour operators until nearer the time, they can't guarantee it, I would recommend being nice to them and hoping for the best. You didn't book this on the basis that they "had" to give rooms next door to each other.

Report
UniS · 18/07/2013 23:47

next door or across the corridor or round the corner... unless you already know the hotel lay out you can't know if they physically CAN allocate you two rooms of appropriate size and lay out. If its very important to you you need to be booking with it in mind and up front.

Report
primroseyellow · 19/07/2013 00:01

YANBU but IME it's fairly typical.

Report
Eastpoint · 19/07/2013 07:39

They might behave better if you aren't next door, they might be pleased you trust them now they are older. We've often had separate rooms & never had any major problems.

Report
arabesque · 19/07/2013 10:34

In fairness, hotels usually offer family rooms. I guess their reasoning is that if the kids are old enough to no longer require a family room then they're old enough to sleep a few doors down from their parents. Maybe warn the 15 year old that if there's any nonsense or loud fighting you and dh will split up so that there's an adult in each bedroom.

Report
Please create an account

To comment on this thread you need to create a Mumsnet account.