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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

GP really arsey

125 replies

sukysue · 12/07/2013 22:26

Well aibu? took dd1 to gp for emergency appt to get antibiotics for cellulitis on her leg following insect bites . She is away at uni and is registered there now not at the home surgery but of course she is home now.Anyway she had to register as a temporary patient to see the gp today. When we went in she gave dd the antibiotics straight away within about 1 minites consultation it was 5 o'clock and we were the last patient waiting. She was on emergency surgery till 6.30. So while we were there I said to her oh dr could you please prescribe my dd some duac for her acne. She went on about how it was an emergency appt and that it wasn't really the time and place to ask for that,she then went on to say I have been here for 3 hours in surgery and I have had a terrible day . By the time she had finished moaning and being arsey if she had just given her the bloody duac we would have been gone already I explained that we wouldn't be going back any time soon as she was in uni and this was to prevent a waste of ours and their time getting an appt just for the duac,honestly we never go to the gp . I was very nice to her thanked her very much and creep arsed around her but it has really upset me to be honest it was such a little thing to ask of her there was no need for her to treat us like that. I just feel really deflated at her attitude. I wish I could do just a four and a half hour shift.

OP posts:

BookFairy · 13/07/2013 09:47

I can see where the OP is coming from: I have a long term condition and have moved about for uni/work. It can be a total arse getting an appointment at some surgeries. Knowing you will have to spend another morning redialing and redialing over and over, only to be told there are no appointments left, means that you grab any appointment they offer, and try to get repeat prescriptions done too.

TarkaTheOtter · 13/07/2013 09:59

I think generally YABU.

But it doesn't really make sense for students to be "temporary" patients over the summer. She's probably back until October now, can she really only access emergency GP cover all that time without travelling back to uni for a routine appt?

SarahBumBarer · 13/07/2013 10:53

I AM a UK person! I just happen to have been lucky enough to have experienced better healthcare elsewhere. No doubt both I and the OECD rankings are incorrect though and the Brits who have never experienced healthcare elsewhere but have a gut "our system must be best because its British" reaction know best.

Meid · 13/07/2013 11:00

YABU to have asked for the 2nd prescription in an emergency appointment.

But I agree with you, the doctor was being arsey to have a rant about it rather than politely decline.

SarahBumBarer · 13/07/2013 11:01

And whatever I think about the NHS I am looking forward to coming home again (being in a foreign hospital away from friends and family is no fun) but I am genuinely nervous about my child's care being transferred to the nhs. Italian docs diagnosed a congenital heart condition in my daughter which uk docs failed to spot in days of testing/x-rays etc (if you want to talk about unnecessary tests) and one of the main clues they had was the medication used by the nhs.

FanjolinaJolie · 13/07/2013 11:03

YABU

kali110 · 13/07/2013 11:49

There are allways going to be good and bad. I think op was bu for the acne medicine as for reasons mentioned before but think gp could have been nice. Dcsnny me only have 10mins for each app. I remember my dad seeing gp, he never went to the doc bt he was in so much pain. Doc jus told him he'd pulled a muscle and to go home. Me and my mom were so mad as we knew it was seriously. We booked an emergency app with my doc. She told h to cancel goin om hol the next day and to go hosp instead. He had three cracked ribs and hole in his lung. Then found he had terminal cancer. This doc was bad. He didnt even listen to his chest. My doc however was great. Allways ringing up to checkmon him, day he passed she came over just to check. She waa by far the greatest doc ever.

bamboostalks · 13/07/2013 12:00

doing home visits for hours That is truly laughable. My cousin is a business manager for 10 practices. None of the permies do any home visits. They are outsourced to private providers. The GPs have a truly fantastic deal which has improved beyond their wildest dreams in the last 10 years both in terms of pay and conditions. The experienced GPs are on at least £80 for a 30 hour week and the profit sharing GPs twice that. FACT. So yes they should show a bit of decency and prescribe an antibiotic without a load of moaning. Seriously, they are very privileged indeed ( top end of our society) and with that goes responsibility.

SpecialAgentTattooedQueen · 13/07/2013 12:05

Why does the fact a GP earns oodles (If they do, I have no idea) mean they are selfish if they don't go above and beyond what their job requires? Do they need a martyr tattoo as well to prove they are 'worthy' of being a doctor?

The OP asked GP to do something above and beyond for free. Does it matter why? That alone makes OP BU.

Wages shouldn't come into it, the OP's GP was not paid to do what she was asking, so yes SWBU.

Everything else is politics (and economics?) IMO, and a different conversation.

Sidge · 13/07/2013 12:57

bamboostalks that certainly isn't the case in our area. GPs do home visits for their own patients. One of the GPs I work for did 5 yesterday between her morning and afternoon surgeries.

And some posters seem to think that prescribing is just about printing and signing that piece of green paper. There's more to it than that.

diddl · 13/07/2013 13:19

I don't think it's one illness per appointment, is it?

More that this was an emergency appointment & a repeat prescription would be better dealt with by her regular GP.

As far as I'm concerned, when I have a regular GP appointment, I can talk to them about whatever ailments I want!

Sounds unprofessional to moan about her day, though!

diddl · 13/07/2013 13:21

With OPs daughter's regular prescription-could she not have got enough to cover her time back with the OP?

OneHandFlapping · 13/07/2013 13:26

So... how do university student - who are home half the time anyway, get non- emergency appointments and medication?

Spickle · 13/07/2013 13:48

OneHandFlapping, I am wondering the same.

My DD had to go and see our regular GP at Easter and I was shocked to discover she was no longer a patient there. I really had no idea that the Doctors she was registered with at Uni, meant that she couldn't see her GP at home unless it was an emergency. I would have thought it would be better for uni students to be temporarily registered near their studies, rather than permanently moved from the home surgery to another. Tbh, my DD has been home for longer than she was away. Though I do understand that if she needed a "home" visit, the GP doesn't want to travel for hours to get to her!

Wabbitty · 13/07/2013 13:51

OneHandFlapping, they register as a temporary patient and book a normal appointment.

For all those wanting a centralised computer system try googling NHS white elephant. The government (Labour) wasted millions of pounds on that alone.

Most doctors do have a one illness, one appointment system

ImagineJL · 13/07/2013 13:57

Bamboo I'm intrigued at the source of your data. I work 38 hours per week and I earn 45k. We are a fairly high earning practice in an average market town.

OneHandFlapping · 13/07/2013 14:12

Wabbity, he did that. And also got the arsey GP (take 2 paracetamol and come back in 2 months if the lump's still there).

bamboostalks · 13/07/2013 14:21

East London Tower Hamlets/ Southwark

Mrsmorton · 13/07/2013 17:04

The OP is the entitled one here. I do a dental ooh clinic on Sundays and every week someone who has had a problem for months will bring their child in who has an acute problem like swelling and say "oh, could you look at my broken tooth while I'm here?"

No
Here's a list of dentists who are taking on patients. Take care, goodbye.

Why could dd not see her own gp for her acne tablets? And why can she not arrange her own medical care...?

KobayashiMaru · 13/07/2013 17:10

You're all mad. How is a sensible use of time to take another appt, another wait, another phone call, all for a simple prescription that would have taken a minute? not to mention the unprofessionalism of the dr of whinging to a patient about her terrible day.
no wonder the nhs is such an inefficient mess if this is the way they carry on, and you all agree with it.

AmandaPandtheTantrumofDoom · 13/07/2013 17:15

Bamboo - that may be the case in your area, but it isn't the case nationwide www.telegraph.co.uk/health/healthnews/9567689/More-than-700-GPs-earned-200000-despite-overall-drop-in-salaries-figures.html. No GP I know (know a few) would be anything less than normal full time hours either - 30 must be very specific to your group of practices.

I hate this mentality that if you have a well paid job, you aren't ever allowed to set any boundaries around it. Boundaries which, incidentally, are for the benefit of parents overall.

There are obviously flaws in the NHS system- difficulty dealing with those who live in a number of locations or move frequently being one of them.

But the answer isn't to allow people to store up all their routine health problems and cover them in emergency appointments. All the DD had to do was make another appointment and go back at an appropriate time.

AmandaPandtheTantrumofDoom · 13/07/2013 17:19

Kobayashi - How do you know it would have taken 'a minute'? You don't. You are assuming you just write out the prescription. The GP didn't have access to the health records, so would have had to take a full history, discuss contra indications, discuss instructions for taking the medication. It would essentially be as if prescribing for the first time. It wasn't just 'filling out a repeat' .

It would be negligent to just 'take a minute' and write it out in this situation. Imagine the enormous consequences if the mother had got the name of the medication wrong, or the doctor didn't know some detail of the daughter's medical condition (Just, off the top of my head, what if the daughter had other new medication or was pregnant) that should have impcated on treatment. There would rightly be an outcry that she'd just written it out.

No, she shouldn't have moaned. But that's the only bit that was out of line.

KobayashiMaru · 13/07/2013 17:39

Because she did do it, after the moaning, and it only took her a minute. So yes, I do know.She didn't do any of that, so are you saying the dr is negligent?

AmandaPandtheTantrumofDoom · 13/07/2013 17:49

No she didn't, based on the OP.

Delayingtactic · 13/07/2013 17:49

Um no in the OP she states that she didn't give it to her just explained why it wasn't reasonable to do so.

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