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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To wonder why cashiers in this country don't know how to hand back notes and coins back?

78 replies

Primafacie · 10/07/2013 21:15

First you hand the coins, THEN the notes. This way I can cup the coins in my hand before taking the notes in a pincer grip, and put everything neatly back in my purse in one swift motion - coins in zipped compartment, notes in open part.

Instead, they place a note in your hand, then pile coins on top. My fingers are trapped under the note. The coins immediately start to slide, so I need fingers from my other hand to grab them, which means I must put my purse down. It's just not efficient! It makes the whole operation longer and involves more coin manipulation, which is yucky.

Why can't we all adopt the way they do it everywhere else in the world? (Disclaimer: I haven't strictly speaking been everywhere in the world, but I've been places, and no one else seems to do it like us).

Am I the only person who gets mildly annoyed by this?

OP posts:
Primafacie · 10/07/2013 21:16

Oops, title failure! I take one back back :)

OP posts:
Naoko · 10/07/2013 21:18

You aren't, but I'm prepared to be told it's me that's being foreign and refusing to adapt unreasonable :o Drives me batty too. Especially when you get a stack including the receipt as well. Nowhere in my home country hands you change like this and I don't understand why you would, you end up fumbling at the till and dropping stuff, and it takes forever because you are holding people up and they are glaring at you which makes you more stressed and thus more likely to drop something.

Myliferocks · 10/07/2013 21:18

I prefer note first then coins on top. I find I can tip the coins into my purse while they weigh the notes down. I can still put my change away one handed.

Justforlaughs · 10/07/2013 21:19

For your information, I ALWAYS hand the coins over first, followed by the note on top! Grin
I am Shock at hopw many customers think it is acceptable to hold the notes/ cards in their MOUTH before handing them to me, or even worse, holding money in their hand, SNEEZING over it and then handing it over! [ewwww!!]

ThePieSmuggler · 10/07/2013 21:20

YANBU!! I think this EVERY SINGLE TIME!

cardibach · 10/07/2013 21:21

YANBU. Notes on top of coins are an abomination!

Hobbknobb · 10/07/2013 21:22

Argh this drives me crazy! I used to workin retail and we were trained to hand coins over first.

marriedinwhiteagain · 10/07/2013 21:22

Agrees with OP - in the 70s I worked in a restaurant, in a supermarkwt and in M&S and that's how we were taught to do it. Buit we were also taught how to smile, say please and thank you and how to properly fold a large garment. Xx

AnaisB · 10/07/2013 21:23

i thought i was the only one who struggled with this.

yanbu

MissMarplesBloomers · 10/07/2013 21:25

I always count the coins back then the notes as a double check I've got it right if I'm ever in a retail situation (charity do's etc)

OddBoots · 10/07/2013 21:25

Oh I much prefer the coins on top, it's easier to scan it quickly with my eyes to check the change is correct and it's simple to pour the coins off into my purse.

GoldenGytha · 10/07/2013 21:25

I prefer to get my change notes first, then the coins.

I can put the coins into their compartment of my purse, then slide the note in. I always just use the one hand.

I hate getting the coins first, always seems more awkward that way.

Catmint · 10/07/2013 21:27

Yanbu, it is so awkward to get the note first!

Primafacie · 10/07/2013 21:29

Thank you, I am so glad it's not just me.

OP posts:
whois · 10/07/2013 21:30

Agreed with OP!

looselegs · 10/07/2013 21:33

And why don't cashiers count the change into your hand any more? When worked behind a counter,I was taught to count the change into the customers hand-coins first,then notes-so that an mistakes could be picked up on straight away.

NeoMaxiZoomDweebie · 10/07/2013 21:39

YANBU! I HATE this! I am particularly Meldrew about a lot of minor things though. I always dump the lot on their counter when they do that to me, and make a big song and dance about putting it all away. Smile It cheers me up.

Turniptwirl · 10/07/2013 21:40

I don't mind about the coins and notes but don't put the recipt in amongst them or underneath them so I either have to stand there and gaff or shove the recipt in my purse

starfishmummy · 10/07/2013 21:40

Exactly looselegs.
I also had to add up the total spend in my head before ringing it into the manual till as well.

josiejay · 10/07/2013 21:41

I used to train supermarket cashiers and always showed them how to hand change over in the correct way. But it wasn't part of the official training programme, just me waging a one-woman war against annoying change handover methods! Clearly it's a war I didn't win.

pooka · 10/07/2013 21:43

I am another who prefers notes first and coins on top. Much less clumsy. Hold purse with left hand, tip coins into coin part and slide notes in to neighbouring compartment in one seamless movement. Walk away from the tip and zip up the coin section as you go.

If i get coins first, then i find it hard to grasp them while coordinating the insertion of notes in purse.

StuntGirl · 10/07/2013 21:48

"And why don't cashiers count the change into your hand any more? When worked behind a counter,I was taught to count the change into the customers hand-coins first,then notes-so that an mistakes could be picked up on straight away."

God almighty, I'd be there all day if I did that.

This is one of those situations cashiers can never win. For every one of you lot who hates it X way, there are an equal number of people who hate it being done Y way.

Weasleyismyking · 10/07/2013 21:51

YANBU

but it made me the sad the day I got wound up about this and reminded myself of my parents. I realised I was old! Sad

josiejay the war's not over yet! [grrrr emoticon]

chickensaladagain · 10/07/2013 21:55

If I venture onto the tills at work, I ask them if they would like the receipt in their bag if they are taking a carrier bag

If not, I do coins into hand then notes and receipt on top

Please tell me I haven't been getting it wrong for the last 20 years!

Naoko · 10/07/2013 21:55

To be honest I'm fairly sure it only winds me up because a. where I'm from literally nowhere does this (I'm really not part of the 'everything is better back home, bloody British' brigade but it's the little things like this that constantly remind you you're abroad) and b. I am incredibly clumsy, I always fumble when given change like this, and it makes me feel really self conscious and stupid :(