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AIBU to want to fire my new-ish cleaner?

4 replies

Macaroons · 12/06/2013 22:28

We got new cleaners as our usual one is expecting and understandably no longer wants to clean our house. The cleaners like to work in pairs which is fine. Its the new cleaner's second visit today, one of them came last time and the other is new (and needs supervision from the other cleaner, from what I have observed.)

I have a 9 month old so I can't supervise closely while they clean, i told them what needs cleaning and let them get on. I thought they would have some common sense, and I thought last time was ok. After they have left, I have found dirty floor mat on my towel rack and the toilet bowl germ blaster on the window sill; there's also another dirty floor mat placed right next to the dish drying rack while the floor was being mopped. This is just not hygienic! So I had to spend some time cleaning myself after they are gone. Oh and they were two hours late. I'm going to start asking them not to come in the future, I'm not being unreasonable, right? And how would you tell them that they are fired?

OP posts:

ImperialBlether · 12/06/2013 22:30

I would just send a text saying, "Thanks for coming in on Xday. Unfortunately, your work's not the standard I want so I won't need you to come in again."

Have you thought of using an agency?


VitoCorleone · 12/06/2013 22:33

Are you in Cumbria? Im a domestic cleaner and need more work

Worth a shot Grin


DeepRedBetty · 12/06/2013 22:36

Sounds like it is an agency to me, Blether.

If you were happy the first time round, could you let the boss know you weren't happy with the second visit? I run a dogwalking agency and I'd far rather get negative feedback direct from the customer - so that I can do something about it - than lose the customer and get the negative feedback in the form of bad 'word of mouth' or negative comments on my internet advertising sites.


Macaroons · 12/06/2013 23:01

It's not an agency. I got the contact through a local forum. Someone recommends the main cleaner highly so I thought I'd give it a try. Thought its better to pay cleaners directly then to let someone get a commission. But I may try one if I can't find a decent one

Vito We live in London so you probably don't want to clean our house Wink

OP posts:
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