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Original poster

Not to answer my manager's text and call

18 replies

Asamumnonsense · 07/06/2013 17:12

First post..I am so angry I need advice.
I have been working for this small business for about 10 months now and I love it. It is from home so I get to do the school run and the rest.
The company director is great and we work really well together.
I took the job with the understand that as the company was growing and he was happy with my job, my pay will increase as the pay was £/hr.
Last week I asked for a pay rise and he's increased it to £0.50/hr! which is peanuts. I work so hard and have a lot of responsibilities.I always get great feedback for my work so I was taken aback by the small increase.
The other issue is:
His account lady who looks after the salaries was really crap and for some reason could never get my hours right and I was always underpaid by £££ and had to wait days sometimes to get the full amount. She did the payroll and my manager paid the money into my account.
This issue started in january when my hours increased.So in April he decided to get rid of her and found this 'amazing' account but guess what!! same issue. My wages are still underpaid.
This last monday was payday and I was hoping to finally get the right amount.. I got half of it so I emailed/called my manager who said the account will sort it out friday (today)!
Today still nothing so I texted the accountant and my manager about it and he replied that he will transfer £300 straightaway (he could have done this when I asked him on monday) and the remainder when he gets the correct figures from the accountant.
I am soooooooo angry. He called but did I not pick UP. He also texted and have not responded yet...
I know he is trying to get his finances right but this is my livelyhood.
Is it unprofessional not to reply to him?
Just because he is my manager does it mean I should? what would be the professional way to deal with this?
I am feeling so emotional and angry do not want to cry on the phone.

Thanks for the advice! feeling better already just typing this.

OP posts:
ParsleyTheLioness · 07/06/2013 17:15

I can see how annoying/frustrating this is for you, but I think I would grit my teeth and reply to the text.

makemineamalibuandpineapple · 07/06/2013 17:15

Maybe he wants to discuss something with you before making the transfer?

Earlybird · 07/06/2013 17:16

my immediate thought is that they are struggling to get the funds into the business to pay staff - hence all the underpayments. Is that possible?

TheSmallClanger · 07/06/2013 17:18

Not paying you properly is a big red flag.

NadiaWadia · 07/06/2013 17:18

You are paid 50p an hour?

firstpost · 07/06/2013 17:19

Very frustrating :(

I would be careful communicating with your boss while so upset, so (assuming you are not on "work" time) I would leave it until you feel calm.

Texts are easy to misconstrue so I would go with a face to face conversation or a phonecall.

You need reassurance that your pay will be correct & in your bank on the agreed day - this is not unreasonable.

theoriginalandbestrookie · 07/06/2013 17:20

Ok I don't think you should speak to him right now as you are very worked up about this.

Firstly the pay rise I don't know how much you are on obviously, but you might be better to view it as a percentage of your overall salary. If you believe that your salary is not reflective of the duties you carry out, and - this is the important bit - not commensurate with what you could get elsewhere then you should discuss this calmly with him with the evidence.

On this immediate issue, can you check with your bank and see if the money is in. If it is then text something like "Money in bank, thanks see you Monday, have a good weekend". If it's not then just text "Money not in yet, please sort, need it for weekend."

On Monday when you are back in the office speak to the accounts lady nicely and make sure she has all the correct details.

KickapooHigh · 07/06/2013 17:20

Yes, I'd reply - and so not give them any more reasons to bugger it up again (in case he needs to check something with the payment)!

Original poster
Asamumnonsense · 07/06/2013 17:24

I am calmer now parsley so I will call him back :-(
Earlybird I am across the books as I collate all the monthly figures and see all the payslips and it just happens to me.

The company is in good shape and they will be recruiting soon. I would feel better if he had a good reason. I am taking this personally because it just happens me.

OP posts:
Sparrowlegs248 · 07/06/2013 17:27

So was your pay rise 50p an hour? But thats beside the point. Do you work regular hours? If so i don't get why it would be wrong every time? I think you need to talk to your manager and tell them you need paying properly!

Bobyan · 07/06/2013 17:36

I'm an accountant and if my payroll got it wrong every month I would be in deep shit with my boss.

Can I suggest that you send an email each month before they run the payroll (normally at the beginning of the third week for a month end payment) to your boss and the accountant stating the hours worked and the gross amount due. If they still get it wrong then I would start looking for a new job.

Original poster
Asamumnonsense · 07/06/2013 17:37

I checked my bank balance, no payment made so I called but he has not replied. It's 5.30, probably switched off from work. I did not leave a message.
NadiaWadia I am not paid £0.5/hr, this was my payrise :-)
I work 4 days a week and it has been regular hours since january.
I will now leave it until monday and have a conversation with him which I have had in the past and promised to sort it out.
Thanks!

OP posts:
Original poster
Asamumnonsense · 07/06/2013 17:38

Thanks Bobyan, that is what I will do..

OP posts:
Bobyan · 07/06/2013 17:44

They sound very dodgy tbh, please make sure that they don't build up a huge balance owing to you under the pretence of getting the payroll wrong...

OnTheBottomWithAWomansWeekly · 07/06/2013 17:53

That kind of thing happened to my sister Bobyan - she was doing the books, including payroll (!) for a small company (she was self employed), they got into arrears paying her, and paid a small amt off each week on top of her normal charge, once she chased them to clear it.

Meant she couldn't just stop doing their work as she would have had to write off their debt to her.

I think it took them about 6 months to clear it, and the minute it was gone, so was she (but she'd have liked to get rid much earlier, she could see that they weren't going to last very long and the job was quite a hassle)

So be careful Asamum - make sure they can't get you into the same position.

OnTheBottomWithAWomansWeekly · 07/06/2013 17:53

Should read "my sister, Bobyan" - I was addressing you, not meaning to imply you're my sister!

wimblehorse · 07/06/2013 18:48

I agree you need to resolve this as can't continue to be underpaid.

I do the payroll & get the odd disgruntled call from people saying they have been underpaid. This is generally when they have done unexpected overtime at the end of the month (so not able to take into account as run the calculations a few days before end of month - normally pay this with the next month's pay) or if there's been a tax code change.

The other one that happens fairly frequently is some employees normally earn below threshold for tax deductions but if they have a 2nd job or work overtime, have to start making deductions and 1 or 2 of them seem to think they shouldn't & that I am personally depriving them of their wages.

I agree an email with your worked hours and gross wage sounds like a good idea - check what the cut off date for calculations & do it in line with that.

Bobyan · 07/06/2013 18:59

onthebottom I knew what you meant!

Fingers crossed OP that they sort it...

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