AIBU?
To think this isn't really my responsibility?
ProtegeMoi · 04/06/2013 17:27
Fully prepared to be told I am wrong.
Went to Asda earlier and along with regular shopping bought my son a baseball cap, went to the checkout and paid as normal. As I was packing the shopping up my son (who is 9 by the way but has SN) got the baseball cap and put it on his head. As we started to walk away the checkout assistant said to my son 'give me that and I'll take the tags off for you'.
My son walked back and I continued slowly walking away, he caught up with me, we got in the car and drove home. As we got out the car I noticed that he wasn't wearing the cap so asked him where it was, he said the lady took it.
Yes but she took the tag off and gave it you back didn't she I replied and he said no, he thought he had to give it back so handed it to her and walked away.
I immediately phoned the store and explained, there response is that the person who served me isn't there, there is no hat by the till and nothing has been handed in to lost property so its tough basically.
This isn't right surely? If he didnt wait for the hat and it had just been sold she could have put it back on the shelf and so it won't have been handed in.
I know its my fault for not going back with my son and not checking he had it straight away but baby was getting very fed up off shopping so my mind was on getting home.
I asked them to check the camera and was told the cameras don't cover that till.
Just annoyed at money down the drain for something the store still has.
soverylucky · 04/06/2013 17:53
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Jan49 · 04/06/2013 17:53
I would try to go back to Asda with the till receipt (from which they can probably work out who served you if necessary) and hopefully the woman will remember serving you and you'll get the hat. Maybe she just put it aside by the till when your son walked off and forgot to do anything about it.
But I think it was your responsibility to pick up the shopping you paid for.
KansasCityOctopus · 04/06/2013 19:04
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Message withdrawn at poster's request.
ProtegeMoi · 04/06/2013 19:27
I realised in the car and baby was crying and strapped in so I thought I'd take baby home to OH and then deal with it.
Fair enough I should have checked, just hoping they can find it.
The woman I spoke to today wasn't interested at all, she said nothing's been handed in so I asked her to check with the woman who served me and she said she's gone home. It wasn't until later that I realised I hadn't told her what till I has used before she said this so how did she know she had gone home.
She also told me the camera dosnt cover that till, a friend who works there has now told me all till have cameras on them and she also denied that they would have removed the tag as they don't keep scissors at the till, not sure what she used but she offered to remove it.
Will call again tomorrow when the lady is hopefully back in and knows where it was put.
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