I am in a HA house, i have just paid for a decorator to patch up my walls, so they can look reasonable.
I fought for three years after moving in to get basic repairs done. The repairs are certainly not carried out to the professional standard that i would of been happy to pay privately for (i have owned my own homes).
Perhaps we need a website so that we can post the crap conditions that we are expected to live in because we have the cheek to be in need of help with affordable housing.
None of the houses in my area could have painted walls, they all need knocking back inches and re-doing.
I was lucky enough to recently get new skirting boards, thanks to the rising damp that i have lived with for years. It got bad enough for enviromental health to finally agree that it needed sorting out. So i lived upstairs for months, whilst again and again appointments were not kept to lay a complete new floor and plaster half way up the walls.
I cannot plan to put a hanging basket outside because it would be vandalised or stolen. The area is very quite, though, thanks to the regular shootings that we had had, we now have nightly Matrix patrols.
I am also lucky to live in a area were there is an abundance of men willing to do "cash in hand work", thre is no way that most people, especially single Mums, could afford to lay out for drills and ladders etc.
Which you take for granted if you have a "handy" dad/brother etc.
OP, you don't live on a moderate income, compared to benefit rates. Mos people save via the Credit Union and only to give theri children a decent Christmas, or allow them to take part in school trips etc.
I sort out benefits as a welfare advisor in my volutary work, please do quote me the benefit that allows the recipient to save. I have yet to come across it.