"DECORATION VOUCHERS
We may offer you decoration vouchers, depending on the condition of the décor at the time you sign for your tenancy. Decoration vouchers may also be given to tenants following repair work if we believe it is more
cost effective than carrying out the work ourselves.
These vouchers are issued as a goodwill and discretionary gesture and are only intended to cover the cost of basic materials. The value of the vouchers depends on the condition and size of the room and can roughly be summarised as follows:
? Small rooms (less than 6.3 square meters / 70 square feet) - up to £30
? Large rooms (over 6.3 square meters / 70 square feet) - up to £50
? Hall, stairs and landing - up to £100
You will not be given vouchers for a particular room or area that we deem to be in a reasonable condition. When assessing decorating allowances, we do not take into account personal preferences, such as colour or fashion. The vouchers can only be collected and signed for by you. They may be obtained from the Council?s Cash Office. They can be exchanged for a range of materials at any of the following stores:
B&Q
Homebase
Warwicks (Wickham)
Brewers
The participating stores are only authorised to exchange vouchers for the following items:
Friezes, Rollers, Stanley knife, Sealer, Paste, Glazed tiles, Scrapers, Seam rollers, White spirit, Mastic, Wood filler, Sugar soap, Sandpaper, Varnish, Tile adhesive, Paint, grout, Paint brushes, Wood stain, Paint brush, Paint trays, restorer, Wallpapering, Paint stripper, table (1 only),
Wallpaper stripper Wallpaper" Winchester Tenant's Handbook.
When we moved in, we were allocated £380 of vouchers. We immediately went B&Q with them and bought the items on our list. The woman was absolutely hostile, made me go and get my tenancy agreement despite us having the new system vouchers, where the administration is done at the council, not B&Q, then refused us half the stuff in the trolley based on the fact that it wasn't exactly as stated i.e. 'frog tape' was not accepted as 'masking tape'. She wouldn't even let us buy a £3 bucket and a sponge (for sugar soaping paintwork) with the vouchers because 'we might use it to wash the car instead'.
We got back to the house, stripped the wallpaper, which was so old half of it fell off the wall. Unfortunately, the plaster came with it. The voids team had to come back and replaster the majority of the house because they hadn't checked the wall integrity before they released it for let.