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To think it's not acceptable to dental receptionists to sit there loudly bitching about patients?

138 replies

MrsMangelFanciedPaulRobinson · 09/05/2013 10:57

I've just been to the dentist. She was running late so I had to sit in the waiting room for half an hour.

At the practice I go to, each day the receptionists phone up the people that have appointments booked the following day to check that they are still ok to attend their appointment, and to jog their memory that they've booked it. And that's what the receptionists were doing today.

One receptionist phoned someone, I heard their name as she asked for them when they answered the phone (and this is a small town, everyone know everyone else). Admittedly it was a long phone call, and the receptionist had to explain a lot about why they were calling; I think the person on the other end was perhaps hard of hearing. There was then a bit of faffing whilst the other person decided whether or not they wanted the appointment, turned out they did, and the receptionist put the phone down. I'd say the call was no longer than maybe three minutes.

The two receptionists then spent about 5 minutes bitching about this customer. The woman who had phoned them was mimicking them and was huffing and puffing about how indecisive they'd been and basically what a pain in the arse they were.

AIBU to think this isn't acceptable. We all moan about work/clients/customers at times, I know that, but to do it on a reception desk in front of other customers isn't appropriate IMO. They are both very miserable rude receptionists and it seems that they don't like customers very much.

Don't know if this makes any difference but it's a combined NHS and Private practice.

OP posts:
alienbanana · 09/05/2013 13:22

Wow.. have caught up now.. What the frigg is going on? Confused

NorksAreMessy · 09/05/2013 13:23

Tunnocks tea cake anyone?

QuintessentialOHara · 09/05/2013 13:24

Ok, public service announcement. One of the socks just disappeared into the big hadron collider. Grin

fluffyraggies · 09/05/2013 13:27

I read that as hardon collinder Grin

Buzzardbird · 09/05/2013 13:31

I read it as 'hadron colander' Grin

Norks, you got anything with no carbs?

AllYoursBabooshka · 09/05/2013 13:34

What the devil is going on here?

ICBINEG · 09/05/2013 13:35

I have fish sticks...

iPadTypo · 09/05/2013 13:36

Op ya nbu. Our practice is like that. Tankful ly we have a waiting area upstairs so we don't have to sit and listen to it!

BedHanger · 09/05/2013 13:40


ginslinger · 09/05/2013 13:43

Pom Bear anyone?

Bowlersarm · 09/05/2013 13:46

OP what a very boring thread title. YANBU (if quite dull). Of course it's unacceptable to have receptionists bitch about patients in front of other patients.

Thread has taken an unexpected dramatic turn though. Much more interesting.

MynameisKeith · 09/05/2013 13:46

Yes please Gin!

ginslinger · 09/05/2013 13:48

farking bonkers but brightening up my boring sandwich

ImTooHecsyForYourParty · 09/05/2013 13:49


what the holy crap?

You can all tell what colour each other is through your computers?

are you watching me right now?

ginslinger · 09/05/2013 13:53

yeah Hecsy, and that top really doesn't match your skirt.

QuintessentialOHara · 09/05/2013 13:53

I am afraid the fun is over. The Nomad has moved on....

ICBINEG · 09/05/2013 13:54

hecsy I am watching you....I can see your hat and everything!

ICBINEG · 09/05/2013 13:55

quint do you have inside info?

QuintessentialOHara · 09/05/2013 13:57

I reported some other threads the sock puppets were on, and they have now been deleted saying "We have reasons to believe the OP is less than genuine".

QuintessentialOHara · 09/05/2013 14:01
HeffalumpTheFlump · 09/05/2013 14:04

Thank you ladies, you have made me properly laugh on an otherwise completely shit day. However I now want popcorn, cake and pombears!

landofsoapandglory · 09/05/2013 14:04

OMG! This has to be one of the most bizarre threads ever! Grin

Booyhoo · 09/05/2013 14:05


dont know what the hell was up nomadics arse

i have actually had this happen to me whilst i was still on the phone to the person.

i had called the chipshop local fine dining establishment Wink to place an order of burgers and chips lobster and caviar and whilst i was ordering my sister walked into the house so i excused myself on the phone, covered the mouthpiece with my hand and asked my sister if she wanted anything to eat. next thing i heard in my ear was the girl on the phone saying to her colleague "this wee girl doesn't even know what she bloody wants. fuck sake." i said "excuse me" she said "yes?" Angry i said "i've just heard every word you just said to your friend" and she replied " oh sorry, do you want to place your order?" Shock i said "no i want to speak to your manager!" but apparently manager wasn't in and i was hungry so i ordered anyway. last time i get any lobster from them i can tell you! Grin

DowntonTrout · 09/05/2013 14:05

Please, don't stop. It's a brilliant thread!

fanjoforthemammaries7850 · 09/05/2013 14:06

I wasn't "baying"

This is persecution.

is it because I am Scottish and have glasses?

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