to think this neighbour is unreasonable?

[norfolknic]

Dh has a flat that he's let as we moved area so we're now renting elsewhere. it is let to a couple with a 5yo ds, they are very nice and great tenants, they've been there two years.

A year ago new tenants moved in downstairs from our tenants and since then have made multiple complaints both to our tenants and to us as landlords. They complain the 5 yo ds makes noise running round the flat above them, spoiling their dinner, that he has tantrums and makes their walls shake (wtf???) and runs in to his mum and dad's bedroom at. between 8 and 9am at weekends, meaning they can't sleep in late.

The flat is fully carpeted, our tenants are decent people and have tried to minimise noise but these downstairs neighbours are still complaining. Aibu to think the complaints are unreasonable and if you want silence a flat isn't always a great option? I've lived next to children/babies in the past and accept a certain amount of noise is inevitable, it's hardly like a parent would encourage tantrums...I feel sorry for the poor family, I know they wouldn't want complaints, no one else has complained about them previously.

yes, the stupid neighbour is being unreasonable...

i suggest they get ear plugs

OP, the downstairs neighbours are cunts. Tell them that you are keeping a record of their complaints as you feel it is bordering on harrassment of your tenants and basically tell them you don't give a shit. Unless they could convince the landlord of any problems there is little they can do.

Thanks for all the responses, some of the ideas are very helpful. We will reassure our tenants that we have no issue with them, even the complaining neighbour has acknowledged they are doing all they can to minimise noise.

I'm very concerned the neighbours may have been harassing our tenants, the dad works long hours and so the mum is home alone a lot with their ds and the neighbours have complained she's home too much and can we draw up a timetable, they are being ridiculous and our tenants are perfectly within their rights to be home as much as they like!

We will be visiting the flat below to listen to the noise and see if there is any further sound proofing we can do. However we won't tolerate any harassment of our tenants and will make this clear, they are very decent people, look after the flat well and don't deserve to be hounded, it isn't like they are having late night parties or jumping up and down on the floor, it is a young child of 4stone or being heavy footed in the flat above.

living in flats is difficult; it's virtually impossible to avoid annoying each other
if peace and quiet is important - flats are not a good choice

I know it must have been really stressful for you at the time but I'm fucking howling at the fish swimming to loudly.

When I lived in my flat the woman on the groundfloor hated us. My baby was too noisy, my morning sickness was disturbing her, she didn't like us walking up and down the stairs.

We became positive angels in her eyes once a load of newer, younger people moved in and she realised what real noise was!

OK, drawing up a timetable for the use of their own home? Crikey!

The neighbour is being completely unreasonable about that. And I would be pretty slow to take on the cost of soundproofing for someone like that. Some people like being unreasonable and so will carry on doing it even after expensive solutions are applied, because they get something out of it.

Maybe the neighbours are home too much if they want a time table drawn up!!!

meant to say neighbours were noisier in one minute than US in a day!

So, the downstairs neighbours are at home when your tenants are at home, yet think your tenants are at home too much? Have you pointed out how ridiculous that is?

I would not be visiting downstairs to see if there us additional soundproofing you could do. I would be visiting downstairs to tell them to stop harassing my tenants.

Do downstairs own their flat? Some people have the misguided opinion that because they own, they have more 'rights' than tenants. I'd call them on that, as well, if they have alluded to your tenants being 'just' tenants.

Marcheline - no downstairs are tenants too, their landlord must love them with all their complaints...

They want you to draw up a timetable of when your tenants are allowed to be in? WTF? Battier than a bag of bats. The absolute cheek of some people!

Bridget don't tell me to fuck off it was about her fertility issues: she said as much to my friend. I'm not judging, just making a statement of fact. Take your issues elsewhere.

The woman actually admitted she acted like a cunt because of her issue.

If you find it to be reasonable living noise then maybe ring environmental health for advice - they could listen as an impartial witness and tell the neighbours they are being unreasonable. It sounds like they might be simply by their timetable suggestion - bonkers frankly.

Maybe speak to their ll about the harassment too.

Bridget what the actual fuck: in this situation a woman actually told my friend she resented having to hear the noise her children made because she couldn't get pregnant. That is about as close to the definition of "bitter" as I can find. She also put used sanitary towels through my friend!s door. At no point did I say that was representative of all people with fertility problems or insult people with fertility problems, that is a wild and totally unfair accusation.
You don't know me from Adam and you know Jack all about my views. I am sorry you are sensitive about this subject but that does not give you the right to come on here and call me names.

How did you get on when you went to listen OP? Was it last night that you were going?

It's shocking that they think they can draw up a timetable to say when this poor family can be in their own home!

I was reading about the poor young family whose neighbour burned down their flat and killed them all, because she was jealous of the young mother and angry that they were allowed to leave their baby's pram in the communal hall.

She had also previously tried to burn her own boyfriends car and threatened to burn another woman's house, because she believed her boyfriend was cheating on her.

She killed a young couple, their baby and two other children and sat outside to watch while they died and swore at the people trying to help.

I'm not saying this situation will ever become that extreme, but if they seriously believe they have the right to draw up timetables for when other people can be at home, there's something wrong with them.

I hope you can get it sorted out.

Sarah - we're waiting to hear back on when's convenient for us to visit to listen. I'll update once we've been. Perhaps as the weather's better our tenants are out enjoying the sunshine so the neighbour has less to complain about...