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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU or a bit thick re passport application?

20 replies

BabylonReturns · 15/04/2013 21:36

I've just tried to apply for DS' first passport online.

A first passport is £46 for a child, which is reasonable I think.

So I got all the way though the application until it asked for payment, and then it wanted me to pay either £32.50 for a standard application or £42.50 for an express application.

This is an admin fee isn't it, on top of the passport fee?

Is it not an horrendously high admin fee? Or is it only me that thinks so?

If I just go to my post office and pick up a form, I can do the check and send thing for about £10 IIRC.

Or am I being totally thick, and you actually get it cheaper by doing it online??

OP posts:
Trillz · 15/04/2013 21:38

What website were you using?

Is it possible that you were using a dodgy website?

I used this website to ensure that I had filled in the form correctly - they then post you the form (for free) and you can then sign it, add photos etcs, and send back.

List of costs.

JambalayaCodfishPie · 15/04/2013 21:38

I didn't think you could do it online? You can fill in all your details and they send you a pre-printed form, but it has to be signed etc and then sent back - and you pay then.

Are you definitely on the right site?

verytellytubby · 15/04/2013 21:40

Sounds like you are on a dodgy website.

Trillz · 15/04/2013 21:41

Was it this one? Or one like it?

Very small smallprint.

"We are not connected to or affiliated with the IPS or any other official Government body. We offer a review and submission service for United Kingdom passport applications for a small processing fee. You can apply independently and at no cost for this by visiting the official website. Please read our Terms of Service before using this website."

FatimaLovesBread · 15/04/2013 21:42

You can't apply online. You can put in all they information which they then send on a form to you for you to sign, add photo and declaration and then send back but that's free

lborolass · 15/04/2013 21:43

You can't do the application online, you can fill in some of the form and then they send it out to you to sign (I think that's how it works).

I did a child's application earlier this year - it's def. just £46 and I wouldn't pay the check and send extra unless you really aren't confident with forms. It's not too difficult.

I'd be very wary of admin fees - and don't get caught out by the EHIC either this is free whatever some dodgy websites might say.

BabylonReturns · 15/04/2013 21:43

Good god, I AM just being thick :(

I was using this website - first one thrown up by pole when searching for online passport application :( www.uk-passport.net/forms.html

God help me I would have paid too if they'd taken paypal :(

OP posts:
ilovecolinfirth · 15/04/2013 21:43

I don't think you can do it online. You need someone to sign the form to say they know you.

BabylonReturns · 15/04/2013 21:43

www.uk-passport.net/forms.html

Sorry link fail :(

OP posts:
DeepRedBetty · 15/04/2013 21:45

not possible to apply for the whole thing online. Apart from anything else the photo needs to be endorsed by the countersignatory in her or his own writing.

Get out of that site now and go and get the right form from the post office in the morning.

BabylonReturns · 15/04/2013 21:46

Oh bejesus, I am totally thick after all!

I think I'll go the safe way and get a form from the post office.

OP posts:
DeepRedBetty · 15/04/2013 21:46

xposted - well done OP!

Willdoitinaminute · 15/04/2013 21:46

A child's passport is £46 or £54.75 if you use Post Office check and send service. I would be very wary of any online service simply because you need to have the application countersigned by someone who has known your child for 2+ years even if it is a renewal and you may be opening yourself/child up to identity theft.

CSIJanner · 15/04/2013 21:47

I did my youngest's application today. It's £46 plus £8.50 if you want the Post Office to check it for you PLUS the cost of tracked delivery for the birth certificate being posted back should you want it.

The only way you can do it online is through the passport office website itself - they then print it off then charge you postage to send it to you for you to check, sign and send photos with supporting documents back to them. Which is a bit of an arse.

Anything that asks for more in admin is just like those reclaiming PPI companies - they're asking you for money for something that is essentially free on top of the real cost of the passport. Press "escape" and walk away.

ilovepowerhoop · 15/04/2013 21:48

www.gov.uk/apply-renew-passport - the official website to fill in the application. They will then send it out for you to sign, get countersigned, etc and take to the post office with your photos.

ilovepowerhoop · 15/04/2013 21:50

p.s. they dont charge you postage to send the form to you

BabylonReturns · 15/04/2013 21:50

Thank you.

I thought I was quite IT savvy, seems not.

Escape button has been pressed!!! :)

OP posts:
Willdoitinaminute · 15/04/2013 22:06

Just checked with moneysavingexpert and though it is a service albeit expensive a lot of people are caught out paying double for something they can have checked for less than a tenner.

ShatterResistant · 15/04/2013 22:50

I used that website the other day for my baby's first passport. I paid for it and everything, only noticed afterwards that I'd completely wasted 30 quid AND given all our personal details to some rogue firm. Felt completely duped. Oh well. At least the application form did arrive - so at least they're doing what they say they will, even if it is a totally worthless service... Must be more careful...

apostropheuse · 15/04/2013 22:58

Someone mentioned that you need to get the form countersigned by a person who's known your child for two plus years. It's actually someone who's known YOU for two plus years, not the child.

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