We run a dog boarding/dog day care service from our home.registered and very professional and have very generous opening hours compared to many local kennels.All part of a more personalised service.
However one customer,who has also become a friend over the years has taken to arriving before 7am and sitting outside the house waiting sometimes 10 minutes earlier.She is very keen to get to work early and when the weather was bad I cut her some slack,but its increasingly annoying me as I feel it's rude.I am often still in the bathroom,on the loo or doing my ablutions and it makes me feel grumpy and pressured to open for business.A handful of other customers who don't seem take seriously drop off and collect times because we work from home and we 'will be in anyway' have taken advantage over the years,but I have been so tired lately that this recent early morning thing is getting me down.