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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To be expecting at least an apology

20 replies

TraineeBabyCatcher · 09/03/2013 13:03

Yesterday myself and a friend went to check out a new gym.
Mostly averagely unimpressed, though for the price its not that bad. We were some of the last left in the gym near closing time. We had been in the shower at the end, had just got changed and were packing up bags and doing our hair when the lights went out. First thought, powercut. I grabbed my phone to turn the flash on, checked the time 5 minutes till closing.
Me and my friend scooped up our stuff and headed out the changing rooms to find the whole place in darkness, no noise, no customers, no staff. Only managed to find our way to the entrance because of the light coming from the windows that view the ski slope.
The whole place was locked up. Que panic, what the hell do we do?! Thankfully after about 5 minutes of trying to find a route out I heard a walkie talkie go off which I grabbed and used. Secruity for the entire complex came to let us out after a very sceptical and funny (for them) convo about being locked in the gym.

We left them a note, aibu yo think you would make

OP posts:
Original poster
TraineeBabyCatcher · 09/03/2013 13:04

Oops posted too soon.
AIBU to think they would make calling me up this morning to apologise a fairly high priority job?!

OP posts:
Earlybird · 09/03/2013 13:08

Are you hoping that they will somehow compensate you? Or offer a freebie?

Are you on holiday?

MissyMooandherBeaverofSteel · 09/03/2013 13:10

If I were you I would have called them, anything could have happened to the note.

MissyMooandherBeaverofSteel · 09/03/2013 13:10

If I were you I would have called them, anything could have happened to the note.

Original poster
TraineeBabyCatcher · 09/03/2013 13:12

Good point. I'll call later.
Just an apology would be nice, we shall not be using the gym, freebie or not if that's the sort of service to expect.

OP posts:
AgentZigzag · 09/03/2013 13:12

It's a bit early to be saying they haven't done anything about it yet, but YANBU to be expecting one!

Totally freaky thing to happen.

Earlybird · 09/03/2013 13:12

Who was the note left for, and where did you leave it?

I wonder if security disposed of the note, as it revealed they made a mistake by not checking the premises thoroughly before locking up.

Original poster
TraineeBabyCatcher · 09/03/2013 13:15

We left it on the reception desk.
Security don't know we left the note and I'm not sure they actually have anything to do with the gym itself. Who knows.

It seems funny to think about it now, but last night it wasn't.

OP posts:
Original poster
TraineeBabyCatcher · 09/03/2013 13:18

My friends thinks s freebie- maybe s few trial sessions would be good, but I'm less than impressed so won't be going there myself.

OP posts:
AgentZigzag · 09/03/2013 13:20

If it's only just opened they need to be firming up the procedures for shutting up the place.

You'd have thought checking every room would be common sense though.

Ilovesunflowers · 09/03/2013 13:26

This happened to my Dad in his gym. He came out of the changing rooms and set the alarm off as the staff had set the alarm and gone home. He's a bit hard of hearing so maybe didn't hear them call out to check the changing rooms were clear. He thinks they just didn't check!

The police came as the centre's alarm was linked to the police station. He got an apology but didn't expect any compensation or freebies. I don't like the 'expect compensation/freebies' culture and neither does my Dad.

He's dined out on the 'I got locked in the gym and the police turned up' story for years!

DinglebertWangledack · 09/03/2013 13:27

Bloody hell, bit incompetent of the staff not to have checked the changing rooms of all places. I'd be complaining loudly.

Original poster
TraineeBabyCatcher · 09/03/2013 13:30

I can imagine he did! I can see the funny side now.
I hadn't even considered there being an alarm. If we hadn't found the walkie talkie I have no idea how we would have got out. I'm not really expecting more than an apology, a refund maybe for that session would be nice I guess but nothing more.

OP posts:
lljkk · 09/03/2013 13:31

I think you sound gasping OP.
I would have found the whole thing very funny.

AgentZigzag · 09/03/2013 13:34

Op's not said she wants anything but an apology lljkk, and that's hardly grasping.

Essexgirlupnorth · 09/03/2013 13:36

Not unreasonable to expect an apology. Call them and if you don't get any joy called head office if they are a chain. Sounds like the sort of story the local paper would love Grin

Earlybird · 09/03/2013 13:41

Why waste your energy on this - unless you like the gym enough to want to join? Just move on. You've got a funny story to tell, and no harm done.

And fwiw - if you hadn't found the walkie talkies you would have simply used your phones to call the police to get you out. You sound a bit dramatic!

DolomitesDonkey · 09/03/2013 13:44

I think you should join the gym, you are clearly in DIRE need if a hobby.

Earlybird · 09/03/2013 13:47

AgentZigZag - OP has said she wants 'at least an apology'. So it seems she thinks that is the minimum with the possibility of more.

coughingbean · 09/03/2013 18:29

I agree you deserve an apology. Had that happend to me I would have been terrified (sp) I am a big fat wimp not the bravest of souls.
I can see the funny side Grin

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