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am I entitled to a refund - hard sell on the street

6 replies

whoneedssleepanyway · 05/03/2013 19:28

I am normally very good a resisting all kinds of door to door selling, approaches in the street etc, but today got sucked in.

I bought a voucher for a makeover and photo-shoot, it wasn't very expensive and I was in a rush and she gave it the hard sell, then offered me a reduced price when I wouldn't buy at first. I cracked.

I have googled and I think it is basically to try and get you to spend loads of money on photos afterwards and I will be subjected to a very hard sell.

Am I entitled to ask for a refund under "buying away from the trader's normal place of business" sale of goods act talks about 7 day cancellation rights in these circumstances? Am thinking they may just refuse outright.

Or do I go along, take it for what it is and don't get pressured into spending more money.

Or just write the money off and put it down to experience.

Am kicking myself I normally see straight through these things but she was good.

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PopeBenedictsP45 · 05/03/2013 19:36

I don't know about the legal side but if you crumbled at her hard sell you might well be pressurised into buying something else on the photo shoot day! I've heard those salespeople can be pretty brutal.

whoneedssleepanyway · 05/03/2013 19:39

I know Pope so if I do end up going I won't take a credit card or bank card with me at all. Am so angry with myself.

I have been looking at something called Cancellation of Contracts Made in a Consumers Home or Place of work etc Regulations 2008

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whoneedssleepanyway · 05/03/2013 19:40

whoops posted to quickly, which talks about 7 day cooling off period covering contracts made during solicited and unsolicited visits by traders.

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PopeBenedictsP45 · 05/03/2013 19:44

OK, call them and confidently cite the act that you found and see what they say. If they refuse outright tell them that you'll be taking it further.

Good luck.

MrsRajeshKoothrappali · 05/03/2013 19:49

I read about this - possibly on here.

One of these companies did this to a young mum about baby photos.

They pretty much took her into a room, blocked the door and kept saying over and over 'what if your baby dies? you'll need a momento' and similar stuff until she agreed just to be let out.

She was about £1000 in debt with them when she posted and still had no pictures (for whatever reason).

If someone needs to hard sell on the street then they're usually dodgy.

whoneedssleepanyway · 05/03/2013 20:02

MrsRajesh that is awful Shock

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