..to want a refund if a pair of £120 boots break after 5 months?

[PMTIsMe]

I don't really want a replacement since they have been shite generally so this is the last straw tbh. But the internet company I bought them from are ignoring me so not sure if IABU by thinking the boots should have lasted a bit longer!

How come the zip broke?? Without sounding harsh, are you trying to pull the zip over legs which are a bit too big for the boots?? Was the zip always dodgy??

You should be able to get that mended though.

If they have been worn to death after 5 months you have no chance of the store refunding you.