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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to text the course organiser?

20 replies

Cailinsalach · 21/02/2013 23:50

I go to evening classes in an old village hall. It is an 8 week course and tonight was week 4. The last two weeks one of the heaters has been broken and tonight the other heater was not working either. The tutor had put small heaters in, one of which actuall blew cold air so it was turned off. I had to keep my scarf on the whole evening as did a few others.
Last week everyone had to pay a tenner for heating and light. Mainly because of this I asked for the number of the organiser and sent her a text explaining the heating was inadequate and asking for it to be repaired. My tone was businesslike but polite.

Halfway through the class the organiser came intothe class and said she had received a rude text, it had upset her and she could not be expected to arrange an electrician at 9 o'clock in the evening. I identified myself as the person who sent the text. I apologised if it had upset her but said I had not been rude to her and did not expect an immediate emergency repair only that the matter be attended to soon as it is so cold. She then turned on the tutor and berated her in front of the whole class. The tutor is more than a little pregnant and became quite distressed by the dressing down.

I feel awful for putting the tutor in this position but she was very gracious. I sent the text on behalf of the whole class and everyone agreed there was nothing unpleasant or offensive in it.

I am thinking of reporting this to the organisers line manager. Should I? The tutor thinks I should but I wonder should I just forget it. Apparantly this organiser is vastly over sensitive and over reacts to anything she perceives as criticism.

OP posts:
LeaveTheBastid · 21/02/2013 23:52

Report. Complete over reaction from her, not professional at all bursting into a class half way through and throwing a strop.

yaimee · 21/02/2013 23:54

Yes, I'd report her, it was extremely unprofessional for her to berate a college in front of anyone, let alone a room full of people.

BerylStreep · 21/02/2013 23:56

I would report her.

WorraLiberty · 21/02/2013 23:58

She was rude and unprofessional to burst into the class like that.

However, this is the very reason I don't like texts.

A polite, business like text stating the heating was inadequate and asking for it to be repaired, could well have come across as a cold, snarky text. Remember it's all in the reader's interpretation.

Whereas a quick 2 minute phone call would have left her in no doubt that you were being friendly and polite.

Cailinsalach · 22/02/2013 00:00

Oh ok. I will report her. Thanks for that.

OP posts:
HarrietSchulenberg · 22/02/2013 00:03

Can't believe you all had to pay a tenner for heat and light. These are normally included in venue hire charge which should be factored into course cost.

Cailinsalach · 22/02/2013 00:05

Worra, I was told to text as she was in a meeting and couldn't receive calls. However I do agree with you regarding misinterpreting the tone of texts and emails.

(wonders if I should have thrown in a few lols and huns?)

OP posts:
Cailinsalach · 22/02/2013 00:08

Harriet, yes that is exactly why everyone in the class thought the organiser should be made aware of the heating issue asap.

OP posts:
Monty27 · 22/02/2013 00:10

The venue isn't suitable. Complain.

What's the course?

ravenAK · 22/02/2013 00:11

Definitely report.

WorraLiberty · 22/02/2013 00:12

We iz freezin r titz off plz can hting b fixd hun lol

Ta m8

Grin
Cailinsalach · 22/02/2013 00:17

Monty, it's an art class. Oil painting.

What a fabulous literary style you have Worra. If only I had your advice earlier on. Next time I will consult you first!

OP posts:
WorraLiberty · 22/02/2013 00:19

I don't think I could type like that again

Not without gouging my own eyeballs out and throwing them away...

Monty27 · 22/02/2013 00:21

Grin Worra

Is it a biological experiment OP?

BerylStreep · 22/02/2013 00:29

Was it a nude model?

Cailinsalach · 22/02/2013 00:35

No Monty. It's art. Well now it's art and passive agression. Next week it might be art and kick the bitch to the kerb.

Seems there are a lot of parish pump politics. I am a blow in to the village so am not aware of most of the undercurrents of what has happened between the tutor, the organiser and the Parish Priest. ( This could be a story line in a soap)

(oooh look at me getting arsey! Come on if you think you're hard enough)

OP posts:
Cailinsalach · 22/02/2013 00:36

No Beryl. My ex H did offer. I told him I was already doing a still life

(sniggers at arty joke)

OP posts:
Doubletroublemummy2 · 22/02/2013 00:39

even if you text was rude , you are the customer. i would report it. also because it appears she is bullying the people below her.

Monty27 · 22/02/2013 00:59

Cail OMG at the politics.

Did she suggest drawing pictures of the sun to give a warm feeling. Confused

Sorry, no it's not funny. Grr I hate all that stuff down the hall, have had it here for years and don't touch it with a barge pole now. It's such a shame for the class though.

BerylStreep · 22/02/2013 08:41

Report and let us know how it goes.

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