To be pissed off that the nursery just called to say i had left my DD at school?

[puds11isNAUGHTYnotNAICE]

I hadn't, they are supposed to pick her up, but due to a mistake on their part, they thought I was supposed to pick her up.

AIBU to pissed off that now I've been made to look like a crap mum when they were supposed to be picking her up anyway?

YANBU do they do this often? I'd be having a Very Stern Word with someone senior.

This is a big deal - you should be able to trust the nursery to not forget something so important as collecting a child.

I would put my concerns in writing to the head of the nursery and insist it is kept on file and have a proper review with them regarding arrangements for your dc.

yy, on paper and a stern word. Is scandalous.

Mention in your letter that you feel it is a safeguarding issue and they have failed to collect her as arranged - how are they going to ensure that this will not happen again? Focus on that rather than that you feel embarrassed, they should be feeling embarrassed not you.

Something similar happened to my dd. She was meant to get picked up by after school staff. Dd's teacher called me at work and asked when I was going to pick her up. I was not amused. It was her first te going to AS and I double checked 3 times that the staff knew to pick her up ( even though she was booked in)

The AS manager was very apologetic and no harm was done but I lost a bit of trust In them from then on in.

Thanks for the advice, its really upset me. I just keep picturing my DD thinking that her mummy forgot her