To cancel transaction/not pay difference ~ebay related!

[Feminine]

Need to see if I am right?

I won an action (4 cushions) last week. Seller has just asked me to pay extra (for postage) as she weighed them incorrectly.

It an extra 3.50. I don't think I should, and that she should just swallow the cost (as I have done numerous times)

For the sake of 3.50, I think its rather silly to bother me. The cushions went for a low price, and I think she might be fed up about that?

I don't think its very professional. Apparently she will understand if I choose to cancel?

Am I being unreasonable though?

How much are the cushions?

Her mistake, her problem not yours. Completely reasonable to cancel.

Don't really see what the issue is.

She weighed incorrectly and has taken the decision to ask you to pay the actual cost rather than. take the hit.

You don't have to buy them at the increased cost... But she doesn't have to sell them to you at the reduced cost either. If you want the cushions, pay it. If you don't, don't.

Simple.

It's against eBay rules to charge extra for postage, once the auction is finished. The postage cannot be more than that stated on the listing, and the seller just has to suck it up. If she refuses to sell to you, you can report her for poor seller performance and leave appropriate feedback and stars. Don't cancel if you want the cushions. You bid for them and won them fair and square.

In the first instance I'd send her a friendly message, saying something like, 'Just to remind you that you can't charge more for postage than you advertised in the listing. Looking forward to receiving my item.'

It is annoying as a seller to sell something quite cheaply and mess up on the postage; but it's a valuable lesson learned tbh.

her mistake!

LineRunner quite possibly, but surely the seller could simply cancel for another (spurious) reason then just re-list?

I probably phrased my initial answer wrongly, thinking about it.

Yes, I do think the seller is being unreasonable. I've miscalculated postage on a 99p item before, but still sent it to the buyer - at a loss.

But even with the seller being unreasonable, I'm not sure you'll be able to force her to send the cushions to you... If you really want them, I'd consider paying then leaving negative feedback.

But that's just me

She is under an obligation to send at original price, she can refund you and not send but you do not have to agree to cancel transaction,

you can still leave appropiate feedback

even as business seller with lots of experience I have occasionally misjudged weight I just put it down to experience if you mis the 2kg weight limit the next is 4 kg and it is 3.50 more expensive, suggest she sends them by courier then she will only lose maybe £1 instead of 3,50 still no need for you to pay it though

upto 2kg is 5.30 standard parcels, lots of couriers will be £6 or less for upto 5kg

Yes, MrsBW, you are quite right, the seller can claim that the cushions got hot coffee spilled all over them, or merely pretend to post them, or all sorts of other things.

But if other ebayers report these things then the 'non performers' will get caught out.

Otherwise any seller could just start haggling for more more after the auction has finished, which would make ebay a bit more pointless.

(I do wonder if ebay is beyond crap now anyway for private buyers and sellers, anyway.)

sarahtigh, agreed - I used a courier for the first time in December and it was very cheap compared to Royal Mail.

Her mistake, not yours. Don't go trough with the transaction

I had this with a coat and asked for advice in the eBay topic - was told is against eBay rules to ask for more money for postage when auction is up, so I messaged her back and told her that! Funnily enough after sending that message, I got another one saying she wasn't aware so would post for listed price, then once shipped I received another saying she had actually weighed someone else's wrong instead of mine..

Thanks all for your help.

I suspected I didn't have to pay extra.

Funny, I've been there ages, sold many times 100% blah blah...you would think it wasn't worth it to her to go through all the listing again. Risking a smooth transaction.

It pisses me off, I paid right away too.