I will start by saying I'm completely prepared to be told IABU however I've just finished a busy nightshift and am feeling particularly ranty.
I had an appt at 9am this morning for a scrape and polish which I have done with local anaesthetic as I have a ridiculously low pain threshold where my mouth is concerned (can chuck a baby out my fanjo no problems so am not a complete wimp!), I finish work at 8am and my surgery is less than 8 miles door to door from work. Except I don't get out of work at 8am, I get out at 0825 and hit the morning traffic, so I ring the dentists, explain that I will be late apologise, say I will be there by 0915 at the very latest. Profusely apologise again and explain why, I should add I don't have the kind of job where I can down tools and walk out at clicking off time. The receptionist says she would inform the dentist and see me when I got there. I arrived at 0910 and check my phone to see a missed call and message from the surgery telling me not to bother coming in as they wouldn't see me. As I was already there I went in, mildly fucked off but accepting that my being late would muck their whole day up and asked to rearrange.
The receptionist went to see the dentist and returned saying they would not reschedule my appointment as I had cancelled two appointments at short notice previously. I am a very nervous customer having had bad dental experiences previously and I have cancelled appointments in the past as have been too terrified to go and been unable to psyche my self up, but always contacted them so they could fill the appointment slot and never just DNA'd. So I've been kicked off the surgeries books and no longer have a dentist. I should point out I have also attended several appointments and its not like I cancel every time.
So anyway AIBU to be annoyed at being kicked off the books for today's 'missed' appointment and also at dentists in general as I'm now going to struggle to find another nhs dentist with space and no doubt have to wait months to get months to get treatment.
Or am I being vvvu and just need to go to bed?