to think this woman was rude, and the shop assistant shouldn't have served her.

[violetpurplerain]

Waiting in line at the checkout (small Sainsbury's only two checkouts and only one woman serving)

There was two people in front of me and one behind.

Random woman butts in, has a loaf of bread and put her coins down on the counter and walks off. Woman at the check out shouts that she needs to scan the bread first, which she then does and random woman leaves.

The check out woman then says, Oh she's always doing that.

aibu to think that this woman should have been made to wait like the rest of us?

YANBU. When I worked in shop a lot of cunstomers (mainly men for some reason) would pick up a newspaper and literally throw the money at me from behind the customer I was serving at the time. I longed to claim that I didn't actually serve them and send security after them but I never did. Ah, regrets.

YABU

Speaking as an ex-checkout chick for a large supermarket, there's not a bloody thing you can do to stop that kind of thing. If I'd refused to serve everyone who had been rude to me, or ordered the pushers-in to wait, I'd have had a very quiet life indeed. And probably no job to get me through uni.

I can see that a que of 4, esp if each had a trolley, would be a PIA to wait behind. However, the woman was v rude.

YANBU She was very rude.

wonders how many people are going to use the non-word 'que' in this thread

I should have worded myself better, I mean refuse to serve her before everyone else. She's special.

And bump none of us have trollies, its a small supermarket and I think in the last 8 years I have someone use a trolly in there once.

Yanbu

I despise rudeness.

YADNBU

Manners cost nothing. I used to work on the checkouts at a supermarket, and you got some very ignorant and abrupt people. I found that smiling and being polite irritated them even more :)

I remember pointing out the queue to a male customer once back in the day and although he went and waited, when he got to the front and I called next please, he threw his purchase which, I believe, was a box of 3 pairs of underpants, directly at my chest. I remained polite throughout but was physically shaking afterwards (I was about 19). He then complained to my supervisor who apologised on my behalf

The general public are cunts to retail staff on a regular basis. Of course some queue dodger is the fault of the checkout operator!!

I've worked in retail before trudolph and I know how much shit they get.

But I don't feel she should have served her first. Doesn't stop the woman being a rude bint though.

And your manager was in the wrong btw, they should support your decision otherwise they undermine you.

If someone pushes in front of me i just say in a loud voice " oh they must be serving the ugly people first today"

And if it's an old dear ( of which there have been many who seem to ignore the waiting line) I've been known to say " they need to push in. If they don't hurry they may be dead before they leave the shop"
Mean i know but makes me stop wanting to drag them to the back of the que.