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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find this rude and complain to the manager?

12 replies

WelshMaenad · 18/12/2012 13:52

Shopping in v busy discount type store. Had queued for maybe ten minutes. Had toddler and 6 year old with me, having been phoned to collect her due to tiredness and floppies and general pale wan-ness - she's disabled and gets really tired and run down sometimes. Honestly wouldn't have taken her in if I'd known it was going to be so mobbed at the tills but you live and learn.

Got to the front if the queue, started putting my stuff on the checkout, operator bloke is in some conversation I'm not really paying attention to. Next I know, he is shoving all my stuff back from the front of the belt and done woman has elbowed her way in and started passing him stuff to scan. Not just a few items, either, she had a trolley! I just stared at them, she said, "sorry but I've been in this shop 45 minutes now". Right, I said, so that means you can make everyone else wait longer?? She and the checkout bloke then start mocking me with "well merry Christmas unit?" "Yeah merry christmas" like I am some kind of unreasonable bitch. He was then then really rude and attitudey when he served me.

So I made him fetch the store manager and complained, loudly. WIBU?

To be honest, if they had asked me, politely, I'd gave probably said yes, because I'm actually quite soft if you approach me the right way.

OP posts:
MurderOfGoths · 18/12/2012 13:55

Wow, YWNBU at all. I assume she was a friend of the assistant, and that's just not on.

Atthewelles · 18/12/2012 13:57

What did the store manager say? And how did the assistant try to defend his rudeness?

everlong · 18/12/2012 13:57

This reply has been deleted

Message withdrawn at poster's request.

NannyEggn0gg · 18/12/2012 13:57

YANBintheleastbitU. I'd have been raging.

What did the manager say?

HorraceTheChristmasOtter · 18/12/2012 14:00

YWNBU at all! What happened when the manager arrived? Hope he got a bollocking.

TapirAroundTheChristmasTree · 18/12/2012 14:02

YWNBU in any way, shape or form!

The bloody cheek of the pair of them Shock

Thanks for your dd, hope she feels better soon.

whois · 18/12/2012 14:02

YWNBU

WelshMaenad · 18/12/2012 14:02

He apologised, but was a bit wet and ineffectual and just said "I'll speak to him".

OP posts:
ChaoticforlifenotjustChristmas · 18/12/2012 14:02

YANBU Cheeky pair of fuckwits. Another one here who would have been raging.

HoHoHokeyCokeyPigInAPokey · 18/12/2012 14:02

YWNBU, i would as my dds say 'have lost the plot' that is not on.

ClippedPhoenix · 18/12/2012 14:08

YANBU I'd be well and truly pissed off.

I remember the same sort of thing happening to me in Sainsbury once.

This woman left her kid in the queue a couple of people up from me then came along with a full to bursting trolley saying her son had been "keeping her place"

I called for the manager who just moved us to another till and let her get away with it Angry

she was swearing and screaming on being challenged so decided she wasn't the full ticket

Atthewelles · 18/12/2012 14:42

I hate it when people try to hold a place in the checkout queue. Fair enough if someone's just forgotten an item and runs back to get it, but people who plonk a basket down near the checkout with a couple of things in it and then come back five minutes later with an armful of stuff and think they can just slip into place really make me Angry

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