Ok, I'll try and be brief.
Dd2 is in yr 7 at school and being bullied by girls in her tutor group. They were at primary together. One has form for this - the others are mostly just backing her up. Dd2 has bottled this up for weeks and weeks. She's been shouted at, sworn at laughed at ridiculed etc etc. mostly because she's tried to make new friends at Secondary.
She faked an illness and got the school to send her home last week. It took a whole day for me to wrangle out of her the problem. I contacted her head of Year who said she would deal with it today.
Today I get a reply saying its just friends falling out and she wants them to have a mediation ASAP and sort it out.
Dd2 isn't really friends with them, and never has been! She just wants them to leave her alone. I have refused a mediation session, I would like them to treat it as bullying, which has a different process.
Bearing in mind I know these girls better than the new school. AIBU?